The Product Coalition

JULY 5, 2022

There are many things to consider when making this important decision, and we’ll give you some useful tips on how to go about it right here! Ask how they would approach your situation or if they have any recommendations for resources or software that can help you out. Don’t get too down on yourself if not everyone responds?

Development 133

Development Software Review Customer Experience Technical Review 133

Roman Pichler

SEPTEMBER 4, 2018

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. Software development is an exciting but demanding profession. Unforeseen things can happen in software development including people falling ill and a server going down. Focus on the Sprint Goal.

Technical Advisors 243

Technical Advisors User Testing Customer Experience Software Review 243

Product Talk

MARCH 13, 2024

Joel turned to the community to see if anyone had any tips or advice on introducing these changes or any pitfalls to watch out for. They received a lot of pushback from the engineers initially because it created complexities around code reviews, tech debt management, release processes, etc. Old systems die hard.

Research Software 294

Research Software Weak Development Team Feedback Software User Testing 294

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

UX Planet

JANUARY 29, 2024

Their goal is to facilitate the creation of screens and code faster for designers and developers. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. In addition, the AI system will be able to scan the code and find places where colors, typography, etc.,

Analytic Tools 93

Analytic Tools Systems Review Data Visualization ChatGPT 93

Userpilot

DECEMBER 6, 2023

That’s what you’ll find out from this article. The term comes from a commercial and was first used in the software context by a Microsoft manager in 1988. First, you teach them how to use the product so that they can test it thoroughly without relying on the customer support team or software developers for guidance.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

OCTOBER 23, 2022

In this article, we’ll cover: The benefits of having repeat customers in your business. 15 tips for acquiring and retaining customers. 15 tips for acquiring and keeping repeat customers in SaaS. 15 tips for acquiring and keeping repeat customers. Build modals, slideouts, and checklists code free with Userpilot.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

Userpilot

JULY 6, 2022

Looking for actionable tips to reduce revenue churn fast? In this article, you'll learn everything you need to know about revenue churn and how to reduce it. It may be due to a lack of perceived value from the customer's side, insufficient in-app guidance, inadequate pricing, or poor customer support. Keep reading!

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback Software Review 98

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. With Userpilot, you can apply these strategies without having to code. E.g., If you get 100 new signups per month and 25 of them become active, your software adoption rate would be 25%.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

The Product Coalition

FEBRUARY 14, 2023

Below are my three tips that clarify the process. Let’s begin: Tip 1: Internships This is hands down the best way to get a taste of experiential learning. Tip 2: Case Studies Case studies are a document or a presentation that showcases your problem-solving skills. Internships are a great way to get your hands dirty.

Customer Experience 141

Customer Experience Analytic Tools Feedback Software Product Management 141

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

Article 82

Article Feedback Software Research Software User Testing 82

Userpilot

APRIL 19, 2022

In today’s article, we’ll be finding out how you can leverage the PES score to secure your company’s growth. Userpilot allows you to create interactive walkthroughs , build help centers , create onboarding checklists and tooltips , and conduct A/B tests or product experiments , all code-free. Troubleshooting tips.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

PMLesson's Ace the PM Interview

MAY 12, 2020

With so many factors to consider, this article aims to compile the most important factors into one easy-to-read resource for software engineers evaluating startup offers. Levels.fyi is a great resource for helping software engineers learn what a fair salary is in the industry. Still got questions? We’re happy to help.

Software Engineering 52

Software Engineering Software Review Research Software Engineering 52

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 20, 2024

This is the main question we explore in this article. We also explain why it’s important for product managers and share useful tips. They develop hypotheses of the underlying causes, including: – Recent software updates may have introduced bugs. How do you conduct root cause analysis in product management?

Feedback Software 115

Feedback Software Analytic Tools Research Software User Testing 115

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. Help Center Software exists to solve this problem. Instead of waiting around for a customer support agent or spending ages digging to find an answer in the knowledge base, the help center will give you troubleshooting tips in-app. Sound familiar? Userpilot 2.

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Some of the cheaper NPS software out there forces you to compromise on customization for a lower price.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. These questions and more will be answered in this article. Think about the complexity involved in developing and releasing a piece of software.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. For instance, when someone gives you a high Net promoter score (NPS), putting them in the Promoters category, thank customers right away and ask them for a more in-depth review on G2 or Capterra.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

NOVEMBER 28, 2022

This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use. Send regular product and industry news, plus expert tips to help your existing customers get better at their jobs. Customer reengagement software to consider: Userpilot, Drip, Hubspot.

Feedback Software 98

Feedback Software Analytic Tools User Friction Customer Feedback 98

PMLesson's Ace the PM Interview

DECEMBER 27, 2021

In this article, we'll talk about why resumes matter, what Google looks for in your resume, some concrete tips to improve your resume, and several example resumes of candidates who have gotten the job at Google. Crafting your Resume There are plenty of great articles out there on writing an effective resume.

Technical Review 98

Technical Review Software Review User Testing Customer Experience 98

The Product Coalition

APRIL 20, 2023

We could honestly just dub it the “ PM Imposter Syndrome” : the condition of feeling anxious or internally unsuccessful due to any lack of “building the product” within a product team, even if the team itself is successful. Engineers code. Follow me on Medium for more writing, product, gaming, productivity, and job-hunting tips!

Technical Review 120

Technical Review Product Research User Testing Software Review 120

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Repair tips for middle-of-the-funnel leaks: Reduce sign-up form length. Use social proof to build brand authority.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

Weak Development Team 325

Weak Development Team Product Research User Testing Customer Experience 325

Userpilot

JUNE 9, 2022

Userlane’s code-free digital adoption platform runs as an overlay on software applications. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Userlane Reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Planet

DECEMBER 18, 2023

It’s a free resource that involves deep dives into design thinking, design practice, and career tips for designers. Users can go and upvote articles and resources they find most helpful — it’s a good curated location for design news and comments about different design topics. Use code uxplanetshine2024 to claim this offer.

Certifications 91

Certifications Software Review Customer Experience UX 91

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. The estimated additional pay, including commission, profit sharing, cash bonuses, and tips, makes the total pay $94,308 per year. Let’s dive in! The estimated median (i.e.,

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with accounting software and the ability to generate tax reports easily would ensure a straightforward and efficient tax experience.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Reporting Tools 96

Userpilot

NOVEMBER 9, 2023

Monitoring online reviews on sites like G2 and Capterra (for SaaS) to understand customer expectations and see where your product is lagging. Since you’ll need reliable software to perform many of these tactics, why not book a Userpilot demo to see how you can elevate the product experience? Checking reviews on G2.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Feedback Feedback Software 105

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. For this reason, businesses have an obligation to reply more to negative reviews.

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

UX Planet

DECEMBER 11, 2023

CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. Thankfully, they haven’t changed their pricing for more than 2 years (the bundle used to be $949 at the time of Inga’s review, then $999, then it increased to its current price sometime around autumn 2021).

Technical Review 81

Technical Review Certifications Software Review Feedback Software 81

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Userpilot

JANUARY 7, 2022

Use customer onboarding software to save time and build your user onboarding process with no-code. Due to both of the previous factors, companies are more likely to keep their customers engaged for longer. That’s why users hate linear product tours , as we explained in this article. What is an onboarding process?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98