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The new dawn of Machine Learning

Intercom, Inc.

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” AI has been quite overhyped in the past. Paul, how are you?

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AI in Customer Service: 10 Ways Artificial Intelligence Can Enhance Customer Experience

Userpilot

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. All of these concerns can be easily resolved with AI in customer service. All of these concerns can be easily resolved with AI in customer service.

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The Shopping Cart Abandonment Problem: How Machine Learning Can Help!

The Product Coalition

As a store owner, you have done all the work to get the customer interested, finally engaged with them for them to come to your web site or the app and only to lose them when they were ready to make a purchase. That is even worse for Mobile users which is 85% (15% higher). How many product pages did the user visit during the session?

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Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

Today, businesses are having more conversations with customers than ever before, thanks to the rise of business messengers. And it’s certainly easier than ever for a customer to start a conversation and get support. So businesses should know more about their customers than ever before, right?

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A Guide to Designing Delightful Dashboards

Speaker: Daniel O'Sullivan, Product Designer, nCino and Jeff Hudock, Senior Product Manager, nCino

We’ve all seen the increasing industry trend of artificial intelligence and big data analytics. In a world of information overload, it's more important than ever to have a dashboard that provides data that's not only interesting but actually relevant and timely. Dashboard design do’s and don’ts.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? They resemble automated phone menus where users navigate through selections to find answers. How can I reset it?”

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How Predictive Analytics can add Value to Applications

Mind the Product

An increasing number of application teams are turning to predictive analytics as a source of competitive differentiation and additional value for end users. Predictive analytics uses historical data, machine learning, and artificial intelligence (AI) to help the application end user act in a preemptive way.