Artificial Inteligence Engineering Software Engineering 
Intercom, Inc.
OCTOBER 13, 2020
We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.
Intercom, Inc.
SEPTEMBER 9, 2022
GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Today, we have an interesting topic to discuss.
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Product Management Unpacked
SEPTEMBER 24, 2021
Here’s what strategic partner PayPal did to bring scaled product management to life for this startup-oriented software engineer. I was a software engineer, so I was learning a lot of things on the go and on the job,” said Rao of his early-stage product management roles at Parity Cube and other startups.
Mind the Product
NOVEMBER 22, 2019
In this thought-provoking keynote from #mtpcon London, Google Scholar and UN Advisor Kriti Sharma discusses the impact of artificial intelligence on decision making and what we, as product people, should be doing to ensure this decision making is ethical and fair. Key Points. Avoiding bias relies upon better understanding the user.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale.
Product Innovation Educators
FEBRUARY 13, 2023
I went on to be a lifeguard, a train engineer, and a manager in a rides department. They have an engineering-based approach. When you want to become a customer, their engineers show up and look at your facility. One of the things that’s really earth-shattering is artificial intelligence design.
Product Talk
JUNE 16, 2021
In my book Continuous Discovery Habits , I wrote that a product trio is typically comprised of a product manager, a designer, and a software engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers. Some with quite a bit of outrage. This concept is not new.
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