Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. It’s all about artificial intelligence and machine learning.

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The Product Coalition

MAY 26, 2021

Artificial intelligence is the most suitable choice to succeed in all challenges in learning different things. AI technology in education develops your learning method properly. AI-powered learning techniques help teachers to examine the grasping power of learners.

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The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. SaaS products already have these integrations.

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Feedback Software Research Software Reporting Tools User Testing 165

Mind the Product

AUGUST 19, 2019

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

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Intercom, Inc.

JUNE 22, 2018

It’s easy to believe that machine learning is hard. After all, you’re teaching machines that work in ones and zeros to reach their own conclusions about the world. Indeed, the majority of literature on machine learning is riddled with complex notation, formulae and superfluous language.

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Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

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Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. What I like about this language is it helps us evaluate how balanced we are in our approach.

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UX Planet

DECEMBER 6, 2024

As I delve deeper into understanding the capabilities and limitations of Artificial Intelligence, I see an opportunity for AI/ML to improve an existing flow in the Automotive industry. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Image Credit: Karena E.I Image credit: Karena E.I

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Userpilot

MAY 17, 2025

Mobile apps are evolving fast, but whats changing even faster is what users expect from them. They want apps that understand them, personalize their journey, and grow with their needs. At Userpilot, we help teams meet those expectations with better onboarding, in-app guidance, and personalized engagement.

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UX Planet

DECEMBER 6, 2024

How do you create an experience that captivates users and enhances their learning journey? How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students.

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Product Innovation Educators

NOVEMBER 6, 2023

Joining us is Daniel Erickson, the Founder and CEO of  Viable, an AI analytics tool that enables businesses to instantly access and act on valuable insights from customer feedback, saving them hundreds of hours spent analyzing feedback. Before founding Viable, he held senior leadership roles in engineering, technology, and product.

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UX Planet

NOVEMBER 13, 2024

Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Chances are, you already know that.

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Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. Digital transformation is not, at its heart, about technology. 7:36] What part does artificial intelligence (AI) play in digital transformation?

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UX Planet

MAY 1, 2025

Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. As designers, were no longer just creating static interfaces; were shaping dynamic, adaptive systems that learn, respond, and even create alongside us.

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Product Innovation Educators

JULY 4, 2022

For our core business like cameras, plugs, and bulbs, we’re investing in internal innovation, especially artificial intelligence. We’re pushing the boundaries of computer vision and machine learning. We came up with the solution of putting an adapter with a USB port in a light bulb socket.

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Artificial Inteligence User Testing Feedback Software Customer Feedback 284

UX Planet

FEBRUARY 22, 2024

The increasing incorporation of Artificial Intelligence has sparked a revolutionary shift in the way people interact with digital interfaces. With smart algorithms and intelligent assistants, that adapt dynamically to individual preferences, you can deliver tailored content, and provide real-time assistance.

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Intercom, Inc.

MAY 5, 2020

Over the past few years, we have given a lot of thought to the ingredients of a successful app ecosystem, the effort involved in developing a thriving platform, the consideration required to build fruitful partnerships. The pains of growing a platform. Beyond the hype: Practical advice on building a platform.

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Userpilot

MAY 10, 2023

TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience. AI tools like Tobii and Affectiva help teams with usability testing by tracking user eye movements and interpreting their emotions.

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Product Innovation Educators

FEBRUARY 13, 2023

It’s when you step out of the mill onto a platform and you see the waterfall coming over the mill pond and the tree and birds chirping and sun shining. What technology can you install? There are always trends in new coaster technology, virtual reality, and augmented reality. How can you improve mitigation?

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Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

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UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Alchemer Mobile

AUGUST 2, 2024

This allows respondents to provide qualitative feedback on why they gave that score. For instance, you can gauge satisfaction levels regarding customer service, initial software usage, or a payment process. However, SUS scores do not serve as diagnostic tools to pinpoint specific usability challenges within your system.

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Customer Experience Analytic Tools Data Visualization Feedback Software 200

Userpilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. User onboarding is no exception.

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Artificial Inteligence User Testing Feedback Software Customer Experience 97

TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

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The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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Intercom, Inc.

MARCH 27, 2018

2018 is shaping up to be a massive year for the Intercom platform. Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. This funding will go straight into building great new software at a pace you’ve yet to see from us.

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User Testing Research Software Feedback Software Customer Experience 224

Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? While it’s great that the public is seeing opportunity and practical uses for AI, not all AI tools are ready for commercial use. And, for those that do, none of them are like Alchemer Pulse and 100% focused on analyzing customer feedback data.

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Intercom, Inc.

JANUARY 31, 2023

However, getting from technological breakthrough to useful applications is far from straightforward. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. Great stuff!”

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Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

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Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

NOVEMBER 8, 2022

Customer engagement technology amplifies manual efforts and helps companies serve users faster. Read on to learn more about using technology to drive customer engagement and retention. Customer engagement technology is a technological innovation that helps businesses engage customers more effectively.

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Analytic Tools Feedback Software Customer Communications Customer Experience 98

The Product Coalition

APRIL 17, 2023

Artificial Intelligence (AI) has greatly evolved in many areas, including speech and picture recognition, autonomous driving, and natural language processing. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques.

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Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

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