Artificial Inteligence Knowledge Base Reporting Tools 
Product Talk
DECEMBER 18, 2024
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. What I like about this language is it helps us evaluate how balanced we are in our approach.
Userpilot
NOVEMBER 2, 2022
Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.
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The Product Coalition
SEPTEMBER 24, 2024
In others, though, it’s clear they’re more of a response to market demand than a well-thought-out solution. Allow me to make the case that to do this effectively, you need to fully grasp the “superpowers” of large language models (LLMs). It’s about driving the right behaviors that make the solution stick.
Intercom, Inc.
JUNE 19, 2018
In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.
Gainsight
DECEMBER 18, 2024
For every business today, the question isn’t merely about providing answers; its about creating an empowering self-service experience that propels customers toward achieving their goalswithout leaning on your team at every turn. Customers are seeking comprehensive, deep content that empowers them to explore solutions independently.
Intercom, Inc.
NOVEMBER 28, 2018
But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.
Userpilot
JUNE 5, 2024
Are you on the lookout for tools that can help you improve customer retention ? There are quite a few solutions around, so it might be difficult to find, especially as we’re not talking about one specific set of tools but rather a whole range of different solutions covering a range of use cases.
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