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12 KPIs to Measure and Improve Your Fintech App Onboarding

The Product Coalition

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. Chances are the ones you frequently use have a simple, intuitive app onboarding process.

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Progress, Not Products

Product Bookshelf

The realization that people “hire” milkshakes for different “jobs” crystalized the idea that understanding why someone is using a product or service is more important than who they are. Customers don’t buy products or services; they pull them into their lives to make progress. Finding jobs.

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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. Norman: Yeah, definitely.

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Humans Are Awesome/Terrible At Risk Management | Andy Ellis, Akamai | BoS USA 2019

Business of Software Conference

I kid you not that’s actually a keyword out of the PCI data security standard that you have to meet if you take credit cards that is not defined. The Ford Pinto has a design failure that if you’re not an automotive engineer is really easy to understand. Why do you exist? What is the system level object? Remember this one?