Amplitude

NOVEMBER 12, 2019

Product analytics help you uncover important insights to answer questions including what is your product’s key activation event that results in longer user retention? Two metrics that I’ve found useful for the Top of Funnel include: Conversion percentage from B2B demand generation marketing. of the list for reasons why.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Intercom, Inc.

JUNE 21, 2018

Today, Max is the CEO of Sales Hacker: a global conference, event series, and an online publication that brings together proven sales execs and emerging startup founders to share their lessons and experiences in sales automation and tech sales. I was sharing what we were doing on my blog at the time. Is it getting their stack right?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Userpilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities. In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

Userpilot

JULY 19, 2021

In addition, the same research shows that companies that successfully engage their B2B customers achieve 63% lower churn, 55% higher share of wallet, and 50% higher productivity. In the image below, Userpilot is helping track the number of events per user over time. Reduces customer support demands. b) Behavioral messaging.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

MAY 26, 2021

Good customer engagement software lets you track user identification and engagement data via custom events specific to your product. This in turn allows you to target specific segments with specific messages based on certain event triggers. Customer engagement software lets you track and analyze customer behavior inside your product.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Oren Steinberg

MARCH 7, 2017

B2B and B2B2C startups trying to sell into large corporations know this all too well: big companies like to work with other big companies. By positioning yourself as the expert in the field, and by writing quality content on the subject matter, you can get the big corporate attention via inbound marketing. Lead with a triggering event.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

Intercom, Inc.

JANUARY 11, 2023

Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. For Francis Brero , co-founder and CPO of MadKudu , a platform that helps B2B businesses qualify and engage with their leads, PLG doesn’t work in a vacuum. . Francis: Right.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. Luckily, there is a better way to onboard customers and keep current users updated.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

JULY 20, 2023

CopyAI: generate social media posts, emails, blog titles, landing page copy etc. SurferSEO: AI-generated blogs, SEO optimized. The solution leverages the power of machine learning to generate social media posts, email templates, blog titles, landing page copy, and many other types of content or copy. Source: Magic Sales Bot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

NOVEMBER 23, 2022

Take advantage of conferences and events to network and build trust with your peers. If you think about subscription growth, probably 85% of blog posts and content have to do with sales and marketing. We don’t have to put all our eggs in two event baskets per year. We can go to five events and run the same playbook.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Intercom, Inc.

MARCH 24, 2020

But when an unprecedented event like Covid-19 hits, what do you say and how do you say it? We created this blog post to help you reduce your Support team’s load and provide your customers with the personal support they need. Respond to inbound conversations with empathy. Proactively communicating with customers.

Inbound 31

Inbound Feedback Software Customer Experience User Testing 31

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X

Research Software 98

Research Software Analytic Tools B2B Reporting Tools 98

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. What do SaaS Companies spend on B2B Marketing?

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

MARCH 19, 2019

Our Director of Demand Generation, Brian Kotlyar likes to describe the three primary reasons for B2B customer churn this way: Marriage : This happens when one of your customers acquires another, or two merge into a new company. It’s sometimes called “inbound marketing” because it’s meant to bring people “inbound” to your website.

Customer Experience 166

Customer Experience User Testing Customer Feedback Strategy 166