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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

For the best user experience, combine all the self-help resources in an easily accessible knowledge base. It’s a great way of announcing small updates without disrupting the user experience. Gamification elements such as badges, points, and levels create a more fun experience. StoryChief’s website banner example.

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17 B2B Customer Engagement Strategies That Drive Retention and Loyalty

Userpilot

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? Customer experience is the customer’s perception of you, while customer engagement is how you interact with those customers. Hyper- personalize in-app communication and customer experiences.

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The Best of Everything Handpicked for PMs

The Product Cafe

Leah Tharin Specializes in B2B SaaS, focusing on product-led growth and retention. Elena Verna Calls herself a “Growth Hobbyist” and is obsessed with B2B Product- led growth and sales. Enzo Avigo A ten-year veteran in Product Management, focusing on user experience and product strategies.

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How to Drive Product-Led Growth

BrainMates

In contrast, product-led growth leverages the product’s value to drive conversions – with an emphasis on getting users to experience and adopt the product as quickly as possible through such methods as self-serve product demos, trials, freemium, self-serve onboarding, gamification and notifications, product education and certifications.

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Product-Led Growth Strategy for Product Managers

The Product Coalition

It’s cheaper, reaches more people, and has proven results for SaaS, B2B, and B2C companies. In an interview with UserVoice , Pinterest’s Engineering Manager talked about how they managed to grow from 1 million monthly users to 100 million monthly users in just 4 years, back in 2016. Check out our certifications here.

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15 B2B Customer Experience Best Practices For Driving Sustainable Business Growth

Userpilot

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? In this article, we’ll cover: The essential components of the B2B customer experience. Why customer experience is an essential ingredient for retention and revenue. Look no further!

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TEI 227: IoT is coming to a product near you, maybe even yours: what product managers need to know – with Daniel Elizalde

Product Innovation Educators

The first area is user experience, which means considering the users and their needs at each stage in the stack. This is important because the users are different at each stage. Most B2B applications will be deployed in areas that are regulated at each level of the stack. IoT Product Manager Certificate Program.