Usersnap

MARCH 16, 2023

Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two. B2B companies that need help marketing their products or services can partner with B2C online shops. Other examples include a B2B product supplier buying leads from a B2C entity.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

OCTOBER 4, 2022

With three main parts: input, action, and output, growth loops come in many formats including referral programs, user-generated content, social shares, and more. The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ).

Customer Experience 97

Customer Experience User Testing Onboarding KPIs Software Review 97

Userpilot

MAY 7, 2024

Salesflare Salesflare is an intelligent CRM platform for small and medium-sized businesses, particularly those operating in B2B sectors. The onboarding begins with a welcome page that gives users an option to skip the walkthrough. SMART goal-setting framework. Salesflare welcome page.

Feedback Software 100

Feedback Software Analytic Tools Reporting Tools Customer Communications 100

Mixpanel

NOVEMBER 8, 2021

As a VP of Product at Roam Digital, a full service consultancy, I’ve had the opportunity to work on a wide range of B2B and B2C products. So we pivoted to getting users to understand the value of the product as early as possible in their self-onboarding journey. Suffice it to say I’ve seen the power of data in plenty of contexts.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Segment the market by: Demographics (or firmographics for B2B).

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Userpilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. The SaaS conversion funnel is an adaptation of the AARRR Pirate Metrics framework by David McClure.

Analytic Tools 74

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 74

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. There is no shortcut to becoming a B2B product manager. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Intercom, Inc.

NOVEMBER 11, 2021

But despite how relevant the topic still is, we’re not just here to talk about the ideal onboarding experience. We’re here to find out more about his new product design framework — they call it Value Paths — for healthy, sustainable growth. Value Paths: a framework for sustainable growth. ” My quest continues.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

Userpilot

AUGUST 30, 2023

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But you need a solid strategy and must pay attention to creating mind-blowing user experiences.

Customer Experience 100

Customer Experience User Testing Customer Feedback Research Software 100

The Product Coalition

DECEMBER 21, 2020

It’s a framework to make quick, painless, and informed judgments about your idea so that you know whether it’s worth pursuing. For example, by adding new functionality, improving the user experience, merging with other sought-after features and solutions, or just improving the existing performance (e.g., Let’s dive right in!

User Testing 156

User Testing Product Research Research Software Feedback Software 156

Good Product Manager

JANUARY 11, 2016

We had a good discussion that touched on some trending topics like how product managers can work effectively in agile, product management and product marketing, and the relationship between product management and user experience. and the SiriusDecisions Product Ownership Decision Framework. The SiriusDecisions Summit 2016.

Product Management 94

Product Management Product Manager Management Management 94

Gainsight

APRIL 14, 2022

Though the pandemic isn’t exactly in the rearview mirror yet, we are beginning to understand the effect it’s had on B2B firms across the country — and around the world. Get the organization to understand that CS can be a force multiplier for your business with a compelling framework and data to support it.

Data Visualization 59

Data Visualization Customer Experience User Testing Analytic Tools 59

Userpilot

JULY 5, 2022

Closing the customer feedback loop will help your product stay relevant in the face of changing market trends and user expectations. Userpilot, compared to its competitors , is committed to improving user experience by incrementally developing the most relevant features one at a time. What is incremental innovation?

Feedback Software 95

Feedback Software Analytic Tools Research Software Product Research 95

Mind the Product

MARCH 7, 2018

In many companies, improving engagement is a reactive process: as a product manager you wake up to a barrage of support requests after launching a new feature, or your in-app analytics reveal that new users are skipping over key functionality and never reaching their “aha!” ” – Martin Eriksson , Mind the Product.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Ronke PM

OCTOBER 5, 2023

Customer centricity signifies that product leaders and their cross-functional partners make it part of their values to assimilate and have knowledge of their customers’ circumstances, assessments, experiences, and expectations. They can make better design and user experience adjudications.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. Clarifying those differences will help you conduct your own funnel analysis and streamline users’ journey to conversion.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

The Product Coalition

JUNE 15, 2020

It’s cheaper, reaches more people, and has proven results for SaaS, B2B, and B2C companies. In an interview with UserVoice , Pinterest’s Engineering Manager talked about how they managed to grow from 1 million monthly users to 100 million monthly users in just 4 years, back in 2016. Growth teams are full stack.

Onboarding KPIs 88

Onboarding KPIs Strategy Product Management Product Manager 88

Product Innovation Educators

APRIL 29, 2019

An IoT Technology stack and framework for product managers. The first area is user experience, which means considering the users and their needs at each stage in the stack. This is important because the users are different at each stage. A Simple IoT Framework for Product Managers. IoT podcast.

Product Management 79

Product Management Product Manager Customer Experience Data Visualization 79

Good Product Manager

JANUARY 11, 2016

We had a good discussion that touched on some trending topics like how product managers can work effectively in agile, product management and product marketing, and the relationship between product management and user experience. and the SiriusDecisions Product Ownership Decision Framework. The SiriusDecisions Summit 2016.

Product Management 60

Product Management Product Manager Management Management 60

ProductPlan

DECEMBER 21, 2020

To evaluate whether or not to shift to product-led growth, Bush recommends using the four-step MOAT Framework. Finally, you must assess how quickly a user will have that magical moment where the value all clicks. For a complex B2B product, the time-to-value might take weeks or months. Generates better user experiences.

User Testing 104

User Testing Research Software Customer Experience Product Research 104

BrainMates

SEPTEMBER 4, 2023

The North Star Framework is a great tool to help you achieve this, as it will drive you to ask what leading indicator will drive sustainable business results and customer value, and to find the key inputs that will impact this metric. It helps to create alignment across teams and keep everyone on track. Brainmates can help you bridge the gap.

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52

Userpilot

APRIL 19, 2024

Employing market research, brand perception surveys, and market statistics, alongside analytical frameworks like Porter’s Five Forces Model, helps businesses uncover new opportunities and maintain a competitive advantage. Consider a B2B SaaS company that develops project management software.

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. We know that often, innovation in the B2C world tends to translate a few years after into the B2B world.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

JUNE 22, 2021

A customer success strategy is a framework of tactics aimed at giving your customers the best chance of achieving their goals. A customer success strategy is a framework of tactics that you can use to help your customers achieve their desired ends. So first up, tackle your user journey. What is a customer success strategy?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Bain Public

SEPTEMBER 24, 2019

The key is using the right decision-making framework. With services ranging from product leadership to product strategy, management, development, user experience and marketing, we focus exclusively on helping define and refine product organisations.

User Testing 40

User Testing Product Management Product Manager User Friction 40

Userpilot

OCTOBER 26, 2021

What difference does it make if your product is B2B or B2C? We take a look at the North Star Metrics used by Miro, Amplitude, Airtable, Dropbox, and Jira on the B2B side, and Facebook, YouTube, Netflix, Spotify, and Instagram for B2C – and consider the differences between them. And should you, as a product manager care about it?

B2C 92

B2C Onboarding KPIs Analytic Tools B2B 92

Userpilot

MAY 14, 2024

Customer behavior models also help them improve user experience and boost customer retention. Userpilot can help you track user activity in real time, generating data that power a comprehensive customer behavior model. A consumer behavior model is a simplified framework that explains why and how people make purchasing decisions.

Data Visualization 97

Data Visualization User Testing Analytic Tools Customer Experience 97

Userpilot

JULY 13, 2022

It also offers analytical tools to track the performance of your features and run experiments to test the effectiveness of your onboarding. Interesting Articles: Product-led Onboarding: How to Turn New Users Into Lifelong Customers. 10 secrets to B2B product research. SaaS Product Adoption: The Ultimate Guide.

Blog 95

Blog Analytic Tools Research Software Feedback Software 95

Amplitude

FEBRUARY 4, 2019

Every week, our customers in the B2B, B2C, and media industries came to us with questions like: “How does our product’s new, faster search capability affect how often users share content with their colleagues?”. The chart has become one of our new staple tools and an instrumental part of our analysis framework.”

Data Visualization 61

Data Visualization Customer Experience Analytic Tools Reporting Tools 61

UX Studio: Product Management

JANUARY 8, 2021

However, UX studio is one of the fastest-growing app design agencies that was honored to be among the top B2B business service providers, according to the Clutch Global award 2020. The company also deals with open-source frameworks like Node.JS, Python, and PHP.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 95

B2B Feedback Software Product Marketing Customer Experience 95

Gainsight

APRIL 30, 2019

Today’s Product teams are under increasing pressure to deliver outstanding products and exceptional user experiences. Read our post, “How to Make Your Product Scientifically Irresistible,” to learn how to use Nir Eyal’s framework for products that hook their users. Fierce competition. Access to data.

Onboarding KPIs 65

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 65

ProductPlan

DECEMBER 21, 2020

To evaluate whether or not to shift to product-led growth, Bush recommends using the four-step MOAT Framework. Finally, you must assess how quickly a user will have that magical moment where the value all clicks. For a complex B2B product, the time-to-value might take weeks or months. Generates better user experiences.

User Testing 40

User Testing Research Software Customer Experience Product Research 40

Userpilot

JULY 26, 2021

And once the user gets value from the product, it’s easier for them to decide to upgrade to a paid plan. In both B2B and B2C, buyers want to self-serve. And as we learned in The Product Adoption Curve in SaaS , a key driver of product innovation is product trialability: how easily users can try a product before they buy it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98