Intercom, Inc.

JANUARY 11, 2023

There are people that are going to sign up for the product, and there are people that you’re going to reach out to through outbound. And so, competing and winning on go-to-market strategies is becoming a pretty substantial differentiator. And, of course, there are people that are going to do all of the above, right?

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Intercom, Inc.

AUGUST 1, 2019

Bank account underwriting may not be the best for everything, but it’s certainly the best for people that don’t make money. The differentiated insight was that everybody in a startup is searching “How do I set up payroll for a startup?” It either worked or it didn’t. for the first time.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Business of Software Conference

MAY 21, 2020

Other organisations, like Google, offer fantastic learning opportunities and growth progression and we believe that most NGOs will also try to differentiate on their organisational purpose. There’s inbound hiring and there’s outbound hiring. Outbound hiring is the opposite. That’s a form of outbound hiring.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52