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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. It ultimately changes how we think about financial services. Traditional banking often struggles to capture and maintain customer engagement.

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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

The fintech customer experience is a key differentiator between legacy financial services (brick-and-mortar banks) and emerging fintech establishments — such as neobanks, cryptocurrencies, or blockchain wallets — because it shows prospects that your platform is fast, safe, and reliable. Try Userpilot and book a demo today!

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The First Self-serve Personalization Engine: Amplitude Recommend

Amplitude

This is all done through a self-serve interface, with no SQL or code required. And because Recommend is part of the Amplitude Digital Optimization System , any cohorts created in Amplitude Analytics are immediately available in Recommend —and vice versa. bank uses Recommendations to improve financial literacy with its customers.

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9 Practical Strategies to Reduce App Churn [+ How to Measure Churn Rate]

Userpilot

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. Userpilot’s AI-powered localization also empowers you to speak your users’ language without breaking the bank on human translators. Advanced segmentation in Userpilot.

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How to Increase Customer Lifetime Value with Personalized Retention Marketing?

Userpilot

Sales analytics to identify better-qualified prospects and improve your marketing strategy. Collecting customer feedback and engagement data in-app to locate and address their pain points. You can offer proactive self-service support via a help center. So, ensure you collect customer feedback and act on it.

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Voice of Customer: Why VoC should lead your product development process

Usersnap

There is no school to teach you the best way to build your website interface, as designs and user habits come in and out of fashion, but the rule to follow customer feedback is something you should always hold on to. “It’s Recommended Reading: 6 Effective Ways to Collect Customer Feedback. Elon Musk, CEO of Tesla Motors.

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Top 7 Reasons For Customer Churn in SaaS and Tips to Address Them

Userpilot

3: Poor customer service or experience with the sales teams can make customers churn. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: Include an always-on feedback widget in your knowledge base so customers can report technical issues when they occur. #6: