The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. For many organizations the solution is product management. Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it. Goals, Ideas, Steps and Tasks.

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Onboarding KPIs Product Research Agile User Testing 78

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

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The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. Conducting interviews should follow a structured approach.

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Product Research User Testing Data Visualization Customer Feedback 78

Intercom, Inc.

OCTOBER 15, 2020

Our previous conversations with Bob have covered how to unpack customer motivations and the Jobs-To-Be-Done framework (of which he was one of the principal architects). Out of that,I was forced to actually talk to people and learn through very different methods and tools. Are these all software? Right now, I teach mostly.

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Research Software Feedback Software User Testing Customer Experience 265

Product Bookshelf

AUGUST 22, 2016

The solution is to develop an emotional ‘hook’ that fundamentally changes user behavior. Capture and log these observations into your idea bank. Find the solution to the smallest component, then work your way up. ACTION : Make product design decisions using design principles, proven by research studies. by Nir Eyal.

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Data Visualization Books User Testing Customer Experience 48

UX Studio

FEBRUARY 15, 2024

He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). So my name is Victor Eperjesy. Should we do research? What type of research should we do? And thank you for the invitation.

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Research Software Analytic Tools Transportation Feedback Software 63

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. Payment gateways are complex systems.

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Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

The Product Coalition

FEBRUARY 26, 2022

To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

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User Testing Weak Development Team Customer Experience Customer Feedback 168

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Do you want them to think of you as an email tool?

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Research Software Messaging Analytic Tools Feedback Software 40

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. They would get this money in their bank account and everything, but it was like they lost all of their purpose.

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Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

JULY 28, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And there’s dangerous things where you will kill the people with this like chat system we just built. And we just keep adding to this list it’s hundreds of items long for systems that no longer exist.

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Reporting Tools Research Software Data Visualization Banking 69

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Jobs-To-Be-Done Framework: Clayton Christensen and Anthony Ulwick [10:42]. Jobs-to-be-Done Framework.

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Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Upcoming Events.

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Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Upcoming Events.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. Every business is unique, and metrics frameworks apply differently.

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User Testing Onboarding KPIs Product Research Startups 130

Business of Software Conference

JULY 13, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? So, I went to the bank and I got a $50 no, wait, £50 note and we’re going to auction it off for a dollar just to be ridiculous. I started researching voice recognition technologies back in 2000 or 1999.

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Customer Experience User Testing Research Software Feedback Software 59

Business of Software Conference

JUNE 27, 2019

In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. Upcoming Events.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? Creating A B2B SaaS Marketing Plan.

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Research Software B2B User Testing Customer Experience 119

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. is semantic web which means it is a common framework that allows user to reuse and share data across different enterprises, applications, and communities. It is sometimes referred to by the name Web 1.0. era, a host of technologies have transformed the Web.

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Research Software Banking Vision User Testing 155

Business of Software Conference

JUNE 19, 2020

Using his experience bootstrapping ProfitWell to $10M and beyond (while simultaneously undergoing some pretty big personal roadblocks), he talks us through essential frameworks to help you handle problems in the proper context, while also teaching some operational takeaways to keep you ahead of the increasingly competitive landscape.

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