Churn Analytics 101: How To Analyze Customer Churn [+Best Tools Included]
Userpilot
MAY 5, 2022
Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. A churn rate over 10 % indicates trouble. Let’s begin!
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