Remove Blog Remove Customer Satisfaction Remove Enterprise Remove Startups
article thumbnail

Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. It’s also more difficult to use for user onboarding, doesn't offer checklists or resource center. Walkme is an enterprise onboarding tool that nowadays caters more to the employee onboarding use case.

article thumbnail

The Power of Product-Led Growth Strategies for Cultivating Advocates

The Product Coalition

PLG is an emerging concept revolutionizing how businesses attract, retain, and grow their user base. This blog post will cover what precisely product-led growth is and how you can implement it. These products are adopted by an organization in a top-down way, so the end-user has little say about whether they want to use them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

12 Best Digital Adoption Platforms for SaaS Companies in 2023

Userpilot

Features to look out for include: Feature usage tracking Event tracking (including custom events) Goal tracking Funnel analysis Path/Flow analysis Ability to act on data in real-time , for example, trigger in-app guidance in response to an event In-app surveys In-app surveys are necessary to collect user feedback. G2 rating: 4.4

article thumbnail

OKRs vs KPIs – Understanding Measurements for your SaaS Product

Userpilot

I see a lot of companies tracking customer satisfaction as a key result, wanting to achieve above 90% in satisfaction metrics. What will affect your measurements are: Current product growth and maturity – are you in a startup? Are you in an Enterprise? What is your current objective? Are you in a scale-up?

article thumbnail

Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Read on to find out!

article thumbnail

Best 15+6 UAT testing tools (2024)

Usersnap

The pricing is adaptable, with options catering to startups, mid-sized companies, and large enterprises, ensuring scalability and affordability. Crazy Egg Crazy Egg unveils user interaction insights, illuminating how users engage with a website, what captures their attention, and areas that may fall short.

article thumbnail

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Userpilot

You should use different UI tools, such as banners, modals, and slideouts, to create different types of engaging customer review surveys, such as CES ( Customer Effort Score ), CSAT ( Customer Satisfaction Score ), and NPS ( Net Promoter Score ). Usersnap is a dedicated customer feedback software for SaaS businesses.