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4 learnings from joining a US – Japan Design and Marketing Agency

freshtrax

Aside from our client work, we have internal tasks that are handled both individually ( blog articles) and in teams (updating our branding and website along with various miscellaneous tasks). work schedules are individually managed due to the nature of the work and the client’s decisions. Although our office hours are from 9 a.m.

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The 4 most recent product design books every designer should read

Imaginary Cloud - Design

And I follow some blogs”. The thing is: a book can expand a topic in much more depth than any blog article or podcast will ever be able to do - at least if it is a good book. Those books could be summarized without much loss in a blog post or podcast. Oh, but I prefer listening to podcasts. The problem with most reading lists.

Books 138
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Run Less Software

Intercom, Inc.

I highly encourage you to read his blog post and watch his talk. Knowing what to outsource and to whom is an art, so we use the following guidelines to help us make decisions: Don’t outsource things core to your customers’ user experience as this makes it easier for others to copy your product and disrupt your business.

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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

Behind every feature launch, every blog post, every book, there they are — creative directors, copywriters, designers, illustrators, and animators with the sole mission to make modern communication between businesses and their customers feel a little bit more personal and human. We are that from an identity system standpoint.

Branding 222
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How to increase trust through UX design?

UX Studio

Mobile payment systems are a good example of this. Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. Social proof, especially reviews, is no exception to the transparency principle.

UX 97
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9 Key Responsibilities of Product Operations

ProductPlan

On the Mind the Product blog, Jonathan Hau writes: “ Product ops saves us time by cutting down the work on to figure out how to organize and systematize routine practices. Product ops provide critical support by building systems to capture, review, and analyze data. The process also includes responding to customers.

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How to leverage in-app marketing for growth in 2019

Intercom, Inc.

Make it easy for users to respond by giving them simple choices, like a numerical rating system, thumbs-up or thumbs-down, or smiling or frowning emoji. Collect positive reviews. You can use in-app prompts to ask for these reviews. Splash pages are useful for pre-empting system prompts. 5 types of in-app marketing.