The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. link] Have you ever found yourself sweating bullets staring down a product decision? What about your product intuition? When you start to understand the world better, when the whys seem less mysterious, you gain confidence in how you navigate it.

Feedback Software 170

Feedback Software Data Visualization Research Software User Testing 170

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. Book a demo now.

Analytic Tools 92

Analytic Tools Feedback Software Customer Experience User Testing 92

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them.

Feedback Software 95

Feedback Software Research Software User Testing Customer Experience 95

The Product Coalition

DECEMBER 27, 2022

In order to facilitate a much more profitable trading environment for these burgeoning crypto’s own digital assets, the development leads to the introduction of NFT marketplace development. This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace.

Data Visualization 116

Data Visualization Technical Review Systems Review Software Review 116

Userpilot

MARCH 29, 2022

But what is a help center and how does it compare with other similar terms? Additionally, we will show you how to build your own help center and drive user engagement. A well-designed help center guides the user and helps to reduce both customer churn and the cost of having many support agents. Let’s get started!

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Customer Experience 95

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Product launches 101

Product launches Product Research Data Visualization Research Software 101

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Key product management metrics and KPIs.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

The Product Coalition

JANUARY 25, 2021

Managing a product with no development budget can be a product manager’s worst nightmare, but it doesn’t have to be a death sentence for the product. If you manage a product in a company with few product lines?—?it Do it elegantly without over-promoting your product.

Product Research 94

Product Research User Testing Customer Experience Reporting Tools 94

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. We also look at what product managers can do to avoid falling into the trap. To avoid falling into this trap, feature development should be driven by product vision.

Onboarding KPIs 90

Onboarding KPIs Product Research Feedback Software User Testing 90

Userpilot

NOVEMBER 19, 2022

Customer service KPIs measure the performance of customer service teams and customer support management. Build an in-app help center to offer self-service support, reduce pressure on the support team, and decrease support costs. One bad experience with your support team can cost you customers as well as your brand reputation.

Onboarding KPIs 94

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 94

Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Feature releases make products more useful and valuable for users. Book the demo to see how!

Onboarding KPIs 80

Onboarding KPIs Feedback Software User Testing Product Research 80

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. Let’s go over how you can leverage the HEART framework to improve your SaaS product. Get a Userpilot demo and see how.

Research Software 96

Research Software Analytic Tools Feedback Software Product Research 96

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? This is the key focus of our guide. A minimum viable product (MVP) is a version of the product with only core features.

User Testing 88

User Testing Product Research Feedback Software Customer Feedback 88

Userpilot

MAY 6, 2022

In an increasingly competitive marketplace, video onboarding is increasingly becoming a vital tool for SaaS product managers. In this article, we’re going to dig into the detail of how you can use video content to help users learn at their own pace, and ultimately build a successful onboarding experience.

Customer Experience 95

Customer Experience User Testing Embedded Analytics Data Visualization 95

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Usersnap

AUGUST 26, 2021

So how do you get customer feedback and accelerate growth? There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

SEPTEMBER 20, 2022

In this article, we’re going to break down exactly what it takes for your customers to start getting value from your product – and therefore boost adoption. Despite the differences in individual onboarding requirements, it’s essential for every product to have some type of customer onboarding process in place.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Research Software 94

Usersnap

MAY 17, 2023

Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. is a feedback tool that stands out for its seamless integration with various project management tools. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 29, 2022

Every savvy product manager needs a product adoption tool they can rely on – because automating adoption is the lifeblood of many SaaS companies. In this article, we’re going to dig deep into a range of product adoption tools available on the market. What is product adoption? using A/B tests ).

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Userpilot

JUNE 22, 2023

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. Book a demo to learn more!

Analytic Tools 77

Analytic Tools Feedback Software Customer Experience Data Visualization 77

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Best for monitoring product performance and identifying frontend issues. Product Analytics.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

MARCH 15, 2023

Userguiding or Whatfix – which of the two is the the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for interactive user guides should deliver and which will be the best choice for your company’s needs. product usage analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. Work with marketing and sales.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. What is software product management?

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? This article will analyze the essential features of an interactive user guides tool and help you in choosing the most appropriate tool for your business needs. Looking for the best tool for interactive user guides? Search no more!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MAY 25, 2022

improve product experience. Split the documentation into modules to help customers find the resources they need without much effort. Add interactive walkthrough guides in your help center, teaching users how to use specific features in a natural way. An effective knowledge base will: streamline the onboarding process.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Reporting Tools 103

Userpilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. There are two types of interactive user guides ; full product tours and interactive manuals.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

OCTOBER 11, 2022

We’ll also learn to use in-product experiences to manage customer dissatisfaction and prevent them from putting a dent in your business. Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. The product or its features aren’t working properly.

Customer Feedback 94

Customer Feedback Feedback Software Customer Experience User Testing 94

Userpilot

SEPTEMBER 2, 2022

We’ll explain what they do, their pros and cons, and how to choose one that suits you best. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. Customer education refers to the process of teaching customers how to use and find value from your product.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Education 97

Userpilot

JUNE 7, 2023

There’re many factors affecting conversion rates, but what can you do as a customer success manager or product manager to improve conversion rates across the user funnel and achieve product growth ? Add an onboarding checklist to guide users through your product more effectively. Activation.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 85

Userpilot

AUGUST 15, 2023

There’s a vast gap between a great idea and bringing that idea into reality: and there’s no better example than a product launch plan. If you get your product launch plan wrong, all the hard work and effort of building your product might be for nothing. What is a product launch plan? Ready to get started?

Feedback Software 81

Feedback Software Research Software Analytic Tools Product launches 81

Userpilot

SEPTEMBER 8, 2022

How much information is enough? You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one. You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one. What elements should you include?

Feedback Software 96

Feedback Software Customer Experience User Testing Customer Feedback 96

Userpilot

FEBRUARY 28, 2023

TL;DR In order to develop a product-led SaaS , it is crucial to strive for achieving no-code growth. UserGuiding is an affordable product adoption tool offering a range of features, like onboarding UX patterns, user segmentation , and product analytics. So, let’s get started! Why should you care about no-code growth?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

JANUARY 27, 2022

Are you looking to reduce product churn for your SaaS business? If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. So let’s see how you, as a product manager, can reduce product churn and drive growth in your company.

Feedback Software 95

Feedback Software Analytic Tools User Testing Onboarding KPIs 95

Usersnap

JANUARY 26, 2022

Building, designing, and improving a SaaS product is a beautiful, never-ending journey. What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. SaaS companies need to have products that put the customer front and center.

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Userpilot

JUNE 9, 2022

Here, we will take every challenging aspect of measuring customer profitability and convert it into easy-to-implement pieces of advice so that you can finally determine how much profit a specific customer contributes. Customer profitability analysis explains how much money a particular customer generates for your business.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Data Visualization 52

Userpilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? This article will examine the must-have features of an interactive user guide tool and steer you toward the most appropriate choice for your business needs. However, some users have reported bugs and the analytical features are basic.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52