Alchemer Mobile

FEBRUARY 14, 2023

Independent market research says closing the loop is the biggest challenge facing CX and VoC professionals. With Alchemer Workflow, our customers collect the best feedback and build on it to create deeper, more engaged relationships with customers and employees.” LOUISVILLE, Colo. Alchemer Workflow is available immediately.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Product Talk

FEBRUARY 7, 2024

As always, our goal with this story is not to paint a rosy picture of reality, but to show you how real product teams are making progress on their continuous discovery journey. While teams were organized as cross-functional scrum teams, there was no core product trio that would work on discovery. “It

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

UX Studio

APRIL 19, 2024

In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience. Loss of experimentation in the creative process We all know how it works: you give a prompt to a generative AI tool, hit enter, and then get the visuals. Will image generation AI help them?

Generative AI 75

Generative AI Research Software Feedback Software Customer Experience 75

Product Talk

FEBRUARY 28, 2024

Tweet This But if you stick with it, you may eventually find you can look back and see how much you’ve progressed. This would be a much shorter blog post if that were the case! In fact, Kelsey and her team faced many challenges along the way. Continuous discovery is not a linear journey—as much as we might want it to be.

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

UX Studio

FEBRUARY 1, 2024

Have you ever sensed that the communication between a UX designer and a UX researcher during prototyping could be more efficient? Have you ever felt that you, as the researcher, told the designers everything in great detail, but the result was very different from what you expected?

User Testing 91

User Testing Research Software Product Research Feedback Software 91

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. An approachable best-seller that will expand the way you think about applications of research.

Books 80

Books Blog Feedback Software User Testing 80

UX Studio

JULY 31, 2023

Building a digital product or service requires a team of people with different attitudes and backgrounds to work together on a daily basis. Creating an environment where everyone on the team feels motivated and happy is essential for a successful collaboration. There is a digital product that a dedicated team wants to improve.

UX 72

UX User Testing Product Research Weak Development Team 72

Lenny Rachitsky

FEBRUARY 4, 2024

Brought to you by: • Teal —Your personal career growth platform • Sprig —Build a product people love • Vanta —Automate compliance. Simplify security. Megan has been at Atlassian for just under 11 years, and before this role, she was an analyst, a developer, and an Agile coach.

Research Software 65

Research Software Feedback Software Product Research User Testing 65

The Product Coalition

JULY 6, 2023

In this new world, how do you as a business compete and break out of this vicious cycle of traditional sales and never-ending marketing spending? PLG is an emerging concept revolutionizing how businesses attract, retain, and grow their user base. When building consumer products, we never overlook the end-user experience like this.

Research Software 115

Research Software Feedback Software User Testing Product Research 115

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. What is user trust?

User Testing 95

User Testing Customer Feedback Customer Experience UX 95

Usersnap

OCTOBER 12, 2021

In particular, how they listened to the voice of customers and turned that into features and UX improvements. The energy of the team is fueled by curiosity: how to make a banking app welcoming? In the early stages of building George, they only offered simple functionalities and, like any startups, resources were limited.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

UX Studio

MAY 30, 2023

Building trust is a complex process that takes time and grows from a dynamic relationship between two parties. As a brand or company, design plays a fundamental role in building trust. How to build trust through UX design? With this in mind, how can we build trust through UX design?

UX 97

UX Reporting Tools Data Visualization Research Software 97

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. You need to lead and guide, without having the power to snap your fingers and make things happen, and the only way to do that is to build up your influence.

Product Management 185

Product Management Product Manager Data Visualization Weak Development Team 185

Userpilot

FEBRUARY 3, 2023

Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. TLDR; Customer analysis is the act of researching and analyzing customers to gather a complete profile of them and their behavior.

Analytic Tools 97

Analytic Tools User Testing Research Software Feedback Software 97

Userpilot

APRIL 18, 2023

In this article, we discuss different types of questions, and how to write good surveys. An example of a rating scale question is the Net Promoter Score (NPS) survey, where users are asked how likely they are to recommend a product (from 0 – 10). They’re well crafted to help you gather valuable user feedback.

Customer Feedback 93

Customer Feedback Data Visualization Product Research User Testing 93

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 95

UX Research Software User Testing Analytic Tools 95

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools.

Research Software 94

Research Software Analytic Tools Feedback Software Data Visualization 94

Userpilot

MAY 30, 2023

TL;DR The five survey ideas for product management include: Asking users to rate their overall experience with your product, using stars to quantify how satisfied they feel. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. The more granular and specific, the better.

Customer Feedback 81

Customer Feedback User Testing Feedback Software Product Research 81

Userpilot

JUNE 20, 2023

Product-led Onboarding by Ramli John and Wes Bush highlights the importance of involving multiple teams in onboarding. Escaping The Build Trap by Melissa Perri addresses the "build trap" and guides effective execution. Looking to level up your user onboarding knowledge with onboarding books? But where do you begin?

Onboarding KPIs 93

Onboarding KPIs Feedback Software Research Software Books 93

Userpilot

SEPTEMBER 10, 2022

We'll also discuss how to conduct UX surveys correctly to get the most out of your user feedback. UX surveys help you rack up your customers' feedback about their experience with your app using an in-app feedback survey. Asking UX survey questions requires you to know what you wish to achieve with them.

Customer Feedback 90

Customer Feedback Product Research Feedback Software User Testing 90

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. It helps UX designers and product managers understand user behavior and eliminate unnecessary steps in the user path. Breaking down complex tasks into small steps to find overloaded UX areas.

UX 97

UX Customer Experience Research Software User Testing 97

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 90

Customer Experience User Testing Analytic Tools Feedback Software 90

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. To see how Userpilot can help you improve your product usability and user experience, book the demo!

User Testing 83

User Testing Product Research Customer Experience User Experience 83

Userpilot

NOVEMBER 14, 2022

When businesses think of SEO, they often think of blogs, keywords, and ranking. But how exactly? But how do you find that niche? The good news is that SEO can help make that process much easier by giving you the insights your team needs to pick a profitable niche and scale your business. Let’s see how!

User Testing 91

User Testing Data Visualization Research Software Customer Experience 91

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Use an MVP to figure out whether you’re heading in the right general direction before you spend too much time, effort, and energy building.

User Testing 104

User Testing Feedback Software Research Software Customer Experience 104

Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success. What does a product marketing manager (PMM) do? But what exactly does this entail?

Product Marketing 91

Product Marketing Onboarding KPIs User Testing Marketing 91

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Author of “The Build Trap”. How to create a scalable product organization. CEO of Product Labs.

Technical Advisors 114

Technical Advisors Product Research Analytic Tools User Testing 114

Mind the Product

AUGUST 29, 2019

’ , the role sits at the intersection of user experience (UX), tech, and business. If you subdivide UX into the constituent parts of design and customer understanding, you end up with a modified Venn diagram, and at each of the incomplete intersections, you can find a different type of partial product manager. Deal Chaser.

Product Research 183

Product Research Product Management Product Manager Weak Development Team 183

Userpilot

FEBRUARY 4, 2023

These are just a couple of questions we answer in this blog. The key benefits of product design testing include a better understanding of user needs and how to satisfy them. It also helps teams find issues before they get embedded in the products and saves wasting resources on solutions that would fail. Are you ready to dive in?

User Testing 98

User Testing Product Research Feedback Software Research Software 98

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? It helps to not only improve the UX but also drive revenue. Let’s go over how you can leverage the HEART framework to improve your SaaS product. Build NPS surveys in-app without coding. Get a Userpilot demo and see how. Engagement.

Research Software 97

Research Software Analytic Tools Feedback Software Product Research 97

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 95

Research Software User Testing Analytic Tools Feedback Software 95

The Product Coalition

JULY 2, 2020

The Product <> Design relationship is one of the most important when it comes to building products without friction. For a smooth journey together, you need to know how to get along and play nicely! Do they not decide how a product should look and how what the user experience should be like? Well, yes and no.

Weak Development Team 144

Weak Development Team Product Management Product Manager Data Visualization 144

Userpilot

DECEMBER 6, 2022

Read on to learn how to collect and analyze valuable insights, almost on autopilot. They are distilled by synthesizing and analyzing feedback collected from different sources and research methods. Take both positive and negative feedback seriously; they are equally important to building fantastic customer experiences.

Data Visualization 96

Data Visualization Customer Feedback User Testing Feedback Software 96

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

Product Research 97

Product Research User Testing Feedback Software Research Software 97

Userpilot

MARCH 21, 2023

User task analysis describes the process of observing users, building base knowledge about the actions they take within your product, and analyzing how they contribute toward goals. So, how do you go about conducting task analysis in your own product? Let’s get straight into it! a layered task diagram). Book a demo today.

User Testing 84

User Testing Research Software Customer Experience Data Visualization 84

Userpilot

NOVEMBER 22, 2022

So let’s dive deeper and see how you can create both to improve your product marketing efforts. Here is how to create customer segments: Use welcome screens to segment new users based on their jobs to be done. To create user personas, use a combination of research techniques to get a detailed picture of different customers.

User Testing 97

User Testing Research Software Customer Experience Feedback Software 97