The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. It introduced original content production, creating critically acclaimed series like “House of Cards” and “Stranger Things.”

Analytic Tools 101

Analytic Tools Entertainment Customer Experience Data Visualization 101

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Reporting Tools 100

Userpilot

FEBRUARY 26, 2024

How is it different from sales funnel analysis? And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Why should you conduct it?

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. TL;DR Customer retention is the ability to keep your customers actively using their products. To prevent it.

Onboarding KPIs 59

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 59

Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. They allow companies to reach broad audiences and increase brand awareness.

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Increase revenue growth. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas. Identify friction areas. Activation funnel.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Research Software 96

The Product Coalition

OCTOBER 20, 2023

How does AI assist businesses in such an uncertain industry? Using AI, you can continuously gain access to new or enhanced insights that can enhance your marketing efforts and how you communicate with people. You can use analytics to fine-tune your marketing by learning how people prefer to be marketed to and what works best.

Data Visualization 105

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 105

The Product Coalition

APRIL 18, 2022

Netflix's Attempt at Increasing User Engagement Short - form content is the next big thing in entertainment Photo by CardMapr on Unsplash The recent rise of short-form content has been nothing less than mind-boggling. Fast Laughs?—?Netflix's All of these could be why viewers are steadily moving towards it.

User Testing 119

User Testing Customer Experience Research Software Entertainment 119

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

Feedback Software 91

Feedback Software Analytic Tools Research Software Data Visualization 91

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Here are the top trends to watch out for.

Analytic Tools 97

Analytic Tools Data Visualization User Testing Reporting Tools 97

Userpilot

JANUARY 8, 2024

This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Best practices for effective customer acquisition and product-led growth. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Customer Experience 101

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Analytics dashboards are visualization tools that give you an overview of key metrics.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Dashboard 86

Userpilot

MARCH 27, 2024

How often have you clicked away from a page simply because you couldn't find what you were looking for? The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. What is secondary navigation?

Feedback Software 99

Feedback Software Research Software Data Visualization Product Research 99

Userpilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn. Retaining and expanding existing accounts.

Feedback Software 83

Feedback Software Analytic Tools Product Research User Friction 83

Userpilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create different formats of resources.

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. If you are into video production, then you’ve probably heard of text-to-video AI. The output was a total mess.

Data Visualization 83

Data Visualization Analytic Tools Artificial Inteligence Generative AI 83

Userpilot

DECEMBER 3, 2022

How do you increase engagement at each stage of the customer lifecycle? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! What is the customer lifecycle?

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93

Userpilot

AUGUST 16, 2023

A user retention playbook will keep your customers happy and continue using your product for longer. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention.

User Testing 97

User Testing Customer Experience Customer Feedback Analytic Tools 97

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. This leads to increased customer loyalty and builds trust. Get the demo to see how!

Analytic Tools 98

Analytic Tools Feedback Software UX Data Visualization 98

Userpilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. Increase customer retention rate.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Customer Feedback 96

AB Tasty

FEBRUARY 22, 2024

The intersection of technology and fashion has given rise to new opportunities for brands to connect with their customers in more meaningful and engaging ways. The Rise of Social: Influencing Fashion Choices Social media platforms have revolutionized the way we discover, engage with, and purchase fashion items.

User Testing 52

User Testing Data Visualization Analytic Tools Feedback Software 52

Indicative

OCTOBER 1, 2020

In many ways, engaged users are the hallmark of a successful company. According to a Gallup poll , fully engaged customers represent a 23% premium over an average customer when it comes to share of wallet, profitability, revenue, and relationship growth. Who are your customers, how do they live, and what do they love? .

User Testing 141

User Testing Data Visualization Customer Feedback Analytic Tools 141

Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. TL; DR Customer engagement refers to the active interaction between customers and products. What is customer engagement?

Analytic Tools 96

Analytic Tools Feedback Software Research Software Data Visualization 96

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. In this guide, we’re going to show you how to use data analytics to improve the customer experience! What is data analytics for customer experience?

Data Visualization 95

Data Visualization Customer Experience Analytic Tools Customer Feedback 95

Userpilot

MAY 26, 2022

Customer engagement is a key factor in SaaS growth. A proactive engagement strategy is a great way to keep your customers fully engaged with your product. In this blog post, you’ll learn exactly what a proactive engagement strategy is, its benefits, and how you can create one.

Customer Experience 94

Customer Experience User Testing Customer Feedback Feedback Software 94

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Onboarding KPIs 86

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? A successful strategy helps improve conversions , drive retention and loyalty, and increase the customer lifetime value.

Feedback Software 81

Feedback Software User Testing Customer Experience User Friction 81

Userpilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. There are many ways to introduce behavior-based marketing automation in your product. behavioral targeting).

Analytic Tools 87

Analytic Tools Feedback Software Marketing Product Marketing 87

Userpilot

NOVEMBER 16, 2022

Thinking of using customer engagement analytics to improve customer relationships and increase user engagement? Customer engagement analysis helps you understand your users’ buying behavior and sentiments. There are four ways to collect customer engagement analytics data more effectively. Let’s go!

Data Visualization 96

Data Visualization Analytic Tools Customer Feedback Customer Experience 96

Userpilot

OCTOBER 6, 2022

How can product managers use them to develop their products? A FAB analysis explores the interactions between features, advantages, and benefits of a product. A FAB statement is a kind of sales message that promotes the features, advantages, and benefits of a product to the customers. Are you ready to jump it?

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Customer Feedback 80

Userpilot

MARCH 27, 2023

But The Room had a problem holding it back from executing its important mission… The Problem: the new members were not uploading their CVs How could anyone hire the new talent if the community members weren’t uploading their CVs after signing up? The Room is a company with a mission.

Analytic Tools 93

Analytic Tools Research Software Data Visualization User Testing 93

Userpilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement.

Data Visualization 86

Data Visualization Feedback Software Analytic Tools Customer Experience 86

Userpilot

OCTOBER 31, 2022

Are you planning on using analytics to improve customer engagement and gain a competitive advantage? increasing the CLV (customer lifetime value). In today’s article, you’ll find seven engagement strategies that use customer analytics to boost user engagement, increase retention, and reduce churn.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky. You’ll face the challenge of getting qualified leads and ensuring users don’t abuse trials.

Feedback Software 82

Feedback Software Research Software User Testing Onboarding KPIs 82

Userpilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users.

Onboarding KPIs 95

Onboarding KPIs Analytic Tools Strategy Customer Experience 95

Userpilot

NOVEMBER 17, 2022

Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product. Client onboarding is the process of welcoming new clients and familiarizing them with your product to ensure customer success. Increased customer satisfaction.

Feedback Software 97

Feedback Software Customer Experience Analytic Tools Research Software 97