Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. No-code tools are making complex tasks simple, such as building in-app product tours. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 100

Analytic Tools Data Visualization User Testing Reporting Tools 100

Userpilot

JULY 2, 2022

While a price increase announcement can be seen as negative news for your customers, communicating it right will help you ease the tension and retain your customers. The most important thing is to use different channels including in-product communication , email, social media, and website. What is a price increase announcement?

User Testing 95

User Testing Feedback Software Customer Experience Customer Feedback 95

Userpilot

JUNE 30, 2023

Website copy, in-app communication , product documents, or legal content are often good places to start. To avoid misunderstandings and communicate clearly, use simple vocabulary. Userpilot is a product adoption platform that allows you to automatically localize your in-app messages , surveys , and resource center materials.

Research Software 88

Research Software Analytic Tools User Testing Onboarding KPIs 88

Userpilot

JULY 31, 2023

It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Pendo Guides are in-app experiences that you can use to onboard your users and keep them up to date with releases. Who can use the Pendo app?

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

OCTOBER 30, 2022

Keep user communication organized. Streamline team communication. Customer success teams improve retention through personalization, in-app guidance, customer behavior analysis, etc. Tired of churn and want to drive retention for your brand? That sounds basic, but it can get complicated as your customer base grows.

Feedback Software 92

Feedback Software Data Visualization Customer Communications Customer Experience 92

Userpilot

FEBRUARY 26, 2024

Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. For example, viewing 3 BOFU blog posts and 3 case studies could indicate that the prospect has reached the consideration stage.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Research Software 97

Userpilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Feedback Software 96

Feedback Software Onboarding KPIs Customer Feedback User Testing 96

Userpilot

MARCH 27, 2024

Implementing in-app guidance for new or less visible secondary navigation to direct users to secondary features. For complex websites or apps, a well-designed secondary navigation system leads to a more intuitive and efficient user journey. Organizing content with card sorting to reflect user expectations and make navigation intuitive.

Feedback Software 102

Feedback Software Research Software Data Visualization Product Research 102

Userpilot

AUGUST 19, 2022

Here are some best practices to consider throughout your rollout : make your plan adaptable, use fake door tests to gauge demand, utilize a range of in-app comms, use analytics to guide your decisions, and consider a Product Hunt launch to test product market fit. Ready to get started? Let’s dive in! The complexity of the upgrade.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

FEBRUARY 15, 2022

Product ops managers maintain and streamline the communication channels between the product, engineering, and user-facing teams. They enable communication between the product development teams and the user-facing ones such as support, sales, or customer success teams. And what role does it play in a product-led organization?

Data Visualization 95

Data Visualization Analytic Tools User Testing Feedback Software 95

Userpilot

DECEMBER 15, 2022

In-app messages , like tooltips , checklists , or interactive walkthroughs , are effective means of driving engagemen t with underutilized features. You can use the data to build user segments and engage them with relevant in-app communications to drive adoption. A template in tools like Miro can help you create the graph.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Product Research 98

The Product Coalition

JUNE 11, 2023

A Guide for Product Managers Photo by Duncan Meyer on Unsplash When it comes to digital healthcare apps, creating an effective onboarding flow is crucial. It can determine whether a user feels comfortable navigating the app, understands its purpose, and ultimately continues using it.

Healthcare 99

Healthcare Onboarding KPIs Feedback Software Data Visualization 99

Userpilot

NOVEMBER 2, 2023

To drive customer acquisition , retention, and account expansion , marketing-led companies focus on showcasing the value of their products in their communication with existing and prospective customers. This is the main question we explore in the article. Let’s dive right in! What are the benefits of marketing-led growth?

Feedback Software 97

Feedback Software Analytic Tools Research Software User Testing 97

Userpilot

NOVEMBER 17, 2022

Polish your in-app communication: Use UI elements like tooltips, modals, etc., for quick and contextual communication. Help clients help themselves: Do this by building self-serve help centers—preferably in-app. A good client onboarding experience is informative, contextual, intuitive, and engaging. Less churn.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

NOVEMBER 30, 2022

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. Maintain consistency: Observe consistency in the tooltip design and the way you use them throughout your app or website. Guiding users through your app doesn’t end with onboarding.

Analytic Tools 92

Analytic Tools User Testing Customer Experience Data Visualization 92

The Product Coalition

NOVEMBER 1, 2022

Digital transformation has an impact on consumer behavior in tourism. Explore the type, model, importance, and factors influencing their behavior. Digitalization has transformed the way people live, work, and travel. It also opens up new opportunities for the hospitality and tourism industry to compete in a dynamic market landscape.

Research Software 101

Research Software Feedback Software User Testing Travel 101

Userpilot

AUGUST 31, 2021

What, how, and where you communicate the latest changes for your SaaS can be a massive source of user engagement. Release notes are important because they communicate new functionality to users who've bought an everchanging product and show your customers you're listening to their requests. What are release notes?

Feedback Software 97

Feedback Software Analytic Tools User Testing Data Visualization 97

Userpilot

JUNE 29, 2022

Product storytelling is a method of communicating the value of your product by focusing on the user’s problem rather than the product’s features. Product storytelling is a method of communicating the value of your product by focusing on the user’s problem rather than the product’s features.

Feedback Software 97

Feedback Software User Friction User Testing Customer Experience 97

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Product education shouldn’t end after onboarding – keep sending out relevant in-app messages that encourage users to try out new features. Marketing segmentation comes in handy here.

Customer Experience 96

Customer Experience User Testing Feedback Software Customer Feedback 96

Userpilot

FEBRUARY 24, 2023

To get objective results, use a combination of techniques to collect user feedback , like interviews and in-app surveys. To collect feedback on specific aspects of the product, trigger in-app surveys contextually , that is, at the moment when users engage with the feature. Let’s get right to it! Want to see how? Book the demo.

Product Research 97

Product Research Feedback Loop Feedback Software User Testing 97

Userpilot

MARCH 9, 2022

Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Here are some examples of in-app messaging that will help you make the most of personalized messages and help users feel like you care about their job-to-be-done or JTBD. What is in-app messaging?

Feedback Software 92

Feedback Software Messaging Customer Feedback Customer Experience 92

Userpilot

NOVEMBER 20, 2022

This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Provide in-app guidance in the form of subtle hints, tooltips , or other in-app messages where users need it.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions. Book the demo!

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

UX Planet

MARCH 17, 2024

The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert. Improved communication: it’s an effective way to communicate complex information in a more digestible format.

Data Visualization 74

Data Visualization Analytic Tools Artificial Inteligence Generative AI 74

Userpilot

DECEMBER 17, 2021

And this blog post will look at both concepts and answer every question you have about them. Product marketing campaigns on the other hand goes a step further than these acquisition and awareness strategies and focus on driving engagement inside the app and increasing freemium to paid conversion. Let’s get into it! Positioning.

Feedback Software 102

Feedback Software Research Software Product Marketing Marketing 102

Userpilot

OCTOBER 21, 2022

Using in-app patterns like tooltips and modals to guide users and help them achieve their goals. Communicating what you’re working on and announcing product changes in a timely manner, so customers have enough time to adjust. Acting on feedback and communicating to make customers feel heard. Attract good-fit customers.

Feedback Software 97

Feedback Software User Testing Customer Experience Customer Feedback 97

Userpilot

DECEMBER 10, 2023

SLG is better for communicating the product value at the enterprise level and building the business case. It’s a brilliant way to communicate product value to its end users. Let’s dive right in! Ben Williams talk on product-led sales. In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals.

Analytic Tools 101

Analytic Tools Feedback Software Customer Experience Data Visualization 101

Userpilot

MAY 17, 2022

What are the best channels to announce new products: in-app communication, email, social media, etc? A product announcement is a message used to communicate an update to both existing and potential customers on a product launch or new feature. Use in-app announcements to engage users and drive them to feature adoption.

Research Software 96

Research Software Onboarding KPIs Product Research User Testing 96

Userpilot

OCTOBER 6, 2023

When potential customers are already engaging with your product—which is an opportunity to collect data through in-app surveys and behavioral analytics. As a marketer, your job is to deliver value through in-app communication and sales-enablement content to address specific objections. But how can you use it?

B2B 102

B2B Analytic Tools Feedback Software Data Visualization 102

Userpilot

JULY 18, 2023

Team collaboration tools enhance communication within product teams for increased productivity and smooth product delivery. It allows teams to create and communicate a product roadmap that outlines the key milestones, features, and deliverables. Let’s get right to it!

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

JULY 25, 2022

Low activation could be caused by a lack of proactive communication or poor UX. A sound business strategy is to assist customers with targeted in-app messaging that helps them discover new features. In this section of the blog, we’re going to dive into each challenge. What are customer onboarding challenges?

Feedback Software 93

Feedback Software Onboarding KPIs Analytic Tools User Testing 93

Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. create content, and more.

ChatGPT 95

ChatGPT Data Visualization Onboarding KPIs Research Software 95

Userpilot

JULY 29, 2021

A customer engagement solution helps you to build personalized interactions with users across each touchpoint in the customer journey based on the user’s needs, jobs to be done, and in-app behavior. You can implement contextual communication using modals , checklists , tooltips , and micro surveys. Get a demo now!

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

NOVEMBER 12, 2023

Use content like informative blog posts, product demos , and user reviews to address the needs of customers with buyer intent. Capture customer intent data with in-app feedback surveys Begin by implementing feedback surveys to gauge the customer satisfaction score for each user. Five key steps to interpreting customer intent.

Feedback Software 99

Feedback Software Analytic Tools Data Visualization Research Software 99

Userpilot

MAY 17, 2023

in an email or in-app notification). No-code tools like Userpilot can help you create any in-app survey you need. in an email or in-app notification ). So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from.

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

Usersnap

OCTOBER 12, 2021

George” is the name of Erste Bank’s web and mobile app. A human name was purposefully chosen to portray using the app can be just like interacting with a friend. The energy of the team is fueled by curiosity: how to make a banking app welcoming? Their apps currently operate in 6 countries in Europe.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

OCTOBER 16, 2022

Measure how your customers behave inside your app to improve the customer experience. Communicate with customers proactively with regular announcements. For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98