Userpilot

FEBRUARY 20, 2023

Pendo vs Amplitude? Pendo is a product adoption platform famous for high-quality analytics solutions. Userpilot is a digital adoption platform with advanced analytics tools , which is a good alternative to Pendo and Amplitude at a fraction of their price. Retention analysis is offered by both Pendo and Amplitude.

Data Visualization 98

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Userpilot

JANUARY 9, 2023

Use a welcome survey to learn about your users and their JTBD and place them in the appropriate segment. Welcome Survey. You can also conduct NPS surveys to identify loyal customers who recommend your product to others. Surveys: Guage user sentiment through in-app surveys. Pendo user onboarding dashboard.

Feedback Software 98

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Userpilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. As a product adoption platform, it also offers survey functionality to collect customer feedback. How good are Pendo surveys though? A product team can easily create surveys without coding but for full customization, you need to know CSS, JS, and HTML.

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Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Pendo – best for providing proactive customer support on mobile apps Pendo is another product adoption platform in our roundup. Pendo pricing Despite the free plan, Pendo is not cheap.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

DECEMBER 19, 2022

Best tools for SaaS customer onboarding: Userpilot , Appcues, and Pendo. Use the data provided by the welcome survey to create personalized onboarding and increase your activation rates. Use different types of surveys at every stage of the user journey to collect valuable data about your product and customer experience.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

FEBRUARY 21, 2023

Collect feedback with in-app surveys and take action. The best product adoption tools in the market we know are Userpilot and Pendo. Creating NPS surveys in Userpilot. Therefore, you need to perform user research (interviews, surveys , etc.) A survey that asks users how easy it is to use your app. Feature surveys.

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Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

FEBRUARY 21, 2023

Heap vs Pendo? Pendo is a digital adoption platform with robust analytics functionality. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

Collect feedback with in-app surveys and take action. The best product adoption tools in the market we know are Userpilot and Pendo. Creating NPS surveys in Userpilot. Therefore, you need to perform user research (interviews, surveys , etc.) A survey that asks users how easy it is to use your app. Feature surveys.

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Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

OCTOBER 7, 2021

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In order to learn how Pendo itself works, you have a couple of options. Either you can try Pendo out for yourself. Pendo's building block system is intuitive and easy to use.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

MAY 14, 2023

If you go for a digital adoption platform , like Userpilot , Appcues , Pendo , or Chameleon , their analytics functionality may be limited. Pendo has the most advanced analytics features but it’s quite pricey and doesn’t track events in real time. Event Tracking Tool: Pendo. Pendo pricing Pendo has 4 pricing plans.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Choose Pendo if you need mobile app onboarding.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. NPS surveys. UserGuiding alternative #3: Pendo. Pendo is a popular platform for product adoption and user onboarding.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JULY 29, 2021

You can implement contextual communication using modals , checklists , tooltips , and micro surveys. A popular strategy for segmenting new users involves carrying out a micro-survey on the welcome screen after a user signs up. Micro survey. Check out how they use checklists to engage customers and drive business growth.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

MARCH 16, 2022

Userpilot, Consumer.io, and Pendo are the 3 best onboarding software in the market. An NPS survey asks users a simple question: “How likely are you to recommend our product to friends and colleagues?” NPS survey. Churn survey. 3 – Pendo. What is customer onboarding in SaaS? Consumer.io.

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Userpilot

APRIL 19, 2022

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

MARCH 17, 2022

Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. Here’s an example from Slack: Slack feedback survey. Pendo – Best for mobile apps end-user training and enterprise SaaS. Pendo is one of those few user onboarding software that runs on mobile. How is Userpilot different from Pendo?

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Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

SEPTEMBER 22, 2021

Poptin is a platform that helps you create engaging pop-ups and forms to capture more leads and increase sales, get more email subscribers, conduct surveys, and get more online feedback. There are several UI patterns and actions to choose from like tooltips, modals, slideouts, driven actions and time delays, and embedded micro surveys.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Gainsight

MAY 8, 2019

So with that in mind, I wanted to provide a take on Pendo alternatives. This post focuses on 10 areas of Gainsight PX compared to Pendo—but don’t stop the process after you’ve finished. Now, let’s dive into 10 advantages of Gainsight PX vs. Pendo. Pendo was originally created as a web analytics tool.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Usersnap

DECEMBER 14, 2021

Why isn’t every SaaS business carrying exit surveys when their users cancel? Whether you call them cancellation surveys, churn surveys, or exit surveys, these are simple tools anyone can use. What are exit surveys in SaaS? What are exit surveys in SaaS? The importance of using exit surveys.

Feedback Software 96

Feedback Software Customer Experience User Testing Product Research 96

Userpilot

JULY 26, 2021

We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. NPS survey created code-free in Userpilot. Once a new user enters your product, greet them at the welcome screen with a micro survey. Sample micro survey on the welcome screen. In-app feedback surveys.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

MAY 5, 2021

The most common workflows are modals, interactive walkthroughs, checklists, in-app surveys and tooltips. It includes introducing onboarding elements such as welcome screens all the way to in-app surveys. At the same time, it has a powerful selection of personalization, in-app surveys, and feature tracking for more complex solutions.

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Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

JUNE 17, 2021

Ideally, you’ll use their answers to your onboarding survey and welcome screen to sort them into a customer segment, and then show them demo content that is specific to that segment’s individual use case. One company that has found a way of speaking to specific needs with demo content is Pendo.

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Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

FEBRUARY 15, 2022

You can increase monthly active users by personalizing the onboarding process, shortening time to value with interactive walkthroughs , driving feature discovery and adoption with in-app messaging , collecting feedback with micro surveys , and reducing churn with exit surveys. Reduce churn with exit surveys.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

JUNE 22, 2021

allows you to build surveys into your experiences and collect responses. Userpilot’s suite of NPS micro survey capabilities is another weapon in your feedback collection arsenal. NPS Surveys. Appcues also has NPS survey functionalities that enable you to collect feedback about how customers are using your SaaS.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 29, 2021

Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. In-app surveys and help centers. Source: Pendo. Pendo is a product adoption platform that provides a set of solutions for improved onboarding and feature adoption.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 17, 2021

And this blog post will look at both concepts and answer every question you have about them. Content marketing is different in a product marketing vs marketing scene because where a typical content marketing strategy will include just blog posts, product content marketing includes more. Which does your company need?

Feedback Software 105

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Userpilot

NOVEMBER 11, 2022

Ability to use micro surveys with great customization and question-and-answer types. All in all, Chameleon has good functionality for user onboarding but will be very limited on the Startup plan as you only get one Launcher and five micro surveys. You can even create user segments based on survey responses or NPS scores.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

NOVEMBER 17, 2021

In other articles we’ve already looked at how it fares against competitors in its class, such as WalkMe vs. Pendo and WalkMe vs. Whatfix. Surveys: Pop-up surveys to collect user feedback or customer feedback. Creating a churn survey with Userpilot , code free. WalkMe ShoutOut (source: WalkMe). Additional features.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 12, 2023

Let’s imagine your product is a feedback tool and you’ve just added survey templates. Triggering an in-app feature announcement will be most effective when the users navigate to the page where they can create new surveys. Pro tip: Trigger your survey just when users have finished using the feature.

Onboarding KPIs 19

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 19

Product Talk

FEBRUARY 8, 2023

Depending on specific page visits users made in the app, she would launch different surveys through integrations with Typeform and Survicate. I particularly like that Survicate has a few components that let the user reply directly via buttons in Intercom without having to launch the survey separately. says Dan.

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Userpilot

JULY 19, 2021

Some great customer engagement tools include Userpilot , Mixpanel, Pendo, Appcues, Intercom, Appcues, ActiveCampaign, Drip, and Drift. More than two-thirds of marketers responsible for customer experience compete solely based on customer experience, according to the 2017 Gartner Customer Experience in Marketing Survey.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

JULY 15, 2021

Alternatives are the other options someone can use to solve their problems, e.g. you can write a blog post using any of these: Notion, Google Docs, and StoryChief. You can identify them by conducting research and gathering both qualitative and quantitative data collected through user interviews and surveys. Get a Userpilot demo today!

Research Software 98

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Userpilot

NOVEMBER 8, 2019

However, the issue with the data you get from surveys and interviews is that it’s a little subjective. The bottom line is that surveys and interviews are helpful, and speaking to customers is never a bad thing. That’s one of the biggest issues with surveys and interviews. With surveys you have to wait for replies to trickle in.

Data Visualization 58

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 58

Userpilot

JUNE 9, 2022

It also offers integrated user analytics and a user sentiment suite – with in-app surveys to collect feedback , and NPS surveys to gauge user satisfaction. However, it’s more difficult to use than Userpilot or Pendo. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 20, 2022

Video tutorials are far more engaging than forcing customers to read text-dense blogs or help articles. Customer feedback surveys. These surveys are designed to gather qualitative and quantitative customer feedback. Surveys typically help build an understanding of the ‘why’ behind user behavior. What is it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

OCTOBER 20, 2021

If you’re looking at using Pendo or Walkme to create product tours and walkthroughs to enhance your user onboarding flow and track user activation, this post is a must. Two of the big hitters out there are Pendo and Walkme. Pendo and WalkMe are both digital adoption platforms that help you create user guides for onboarding.

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