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Five Opportunities for CS in a World Full of AI-Driven Change

Gainsight

But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue. They need to be able to present effectively.

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

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Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

 Plus time with Marketing (launch, messaging, product marketing content), Finance (packaging, pricing, forecasts), Support, Customer Success/Implementation, and broad Sales training and enablement.  Plus  So a product manager might have 5% of their time in total for deal-specific sales support.

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How to Survive the Hardest Part of Product Management by Janna Bastow

Mind the Product

We all come to product management from different backgrounds, but one thing that has long been true and is only just starting to change, is that when we start this job our training generally consists of Googling. It’s interesting then to contrast our approach to training with other job roles. But the training was intense!

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the positive side, customers say Articulate 360 is user-friendly and more engaging than creating simple PowerPoint presentations. Converts PowerPoint presentations into mobile-friendly courses. Brainshark is a sales training and readiness platform that trains client-facing teams on how to perform better.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

In today’s blog post we’ll give you tips on how to nail your product marketing interview. You'll have to present new products and write engaging copy, telling the ‘’story’’ of products, for various marketing channels on the regular basis. But if you know what to expect, you can prepare beforehand. 1 – Communication skills.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

In today’s blog post we’ll give you tips on how to nail your product marketing interview. You'll have to present new products and write engaging copy, telling the ‘’story’’ of products, for various marketing channels on the regular basis. But if you know what to expect, you can prepare beforehand. 1 – Communication skills.