Gainsight
DECEMBER 15, 2023
Tip 2: Invest in Sales Training for Your CSMs An easy step to get CS closer to the revenue and expansion pipeline is to give CSMs access to the type of training that their Sales team gets. “If If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal. “If
Intercom, Inc.
NOVEMBER 20, 2018
Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.
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Mind the Product
SEPTEMBER 1, 2017
Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. But the training was intense! Frankly, selling pet food to adoring pet owners isn’t exactly a hard sell. Janna Bastow. Ask questions.
Userpilot
SEPTEMBER 2, 2022
On the positive side, customers say Articulate 360 is user-friendly and more engaging than creating simple PowerPoint presentations. Converts PowerPoint presentations into mobile-friendly courses. Brainshark is a sales training and readiness platform that trains client-facing teams on how to perform better.
Gainsight
DECEMBER 23, 2019
It’s been lightly edited for clarity and length and includes slides from Nick’s presentation. Sometimes CSPs [Customer Success Professionals] didn’t have this cause they hadn’t gone through sales training, they didn’t understand all the basics that maybe a salesperson might. Nick Mehta.
Product Management University
AUGUST 5, 2019
Sales Training. The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. When it comes to sales training, products play a supporting role, not a leading role. Doing It For the Portfolio vs. Every Product: Netting it Out!
Mironov Consulting
JULY 27, 2023
Plus time with Marketing (launch, messaging, product marketing content), Finance (packaging, pricing, forecasts), Support, Customer Success/Implementation, and broad Sales training and enablement. Plus So a product manager might have 5% of their time in total for deal-specific sales support.
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