Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Choose Userpilot over Appcues unless you need Salesforce/Hubspot integrations. Choose Pendo if you need mobile app onboarding. You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!”

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

APRIL 26, 2023

On the other hand, friction-based signup flows utilize “ good friction ” in the form of a more personalized experience and additional guidance for prospects to increase the conversion rate. After all, a single landing page could very well mark the difference between hordes of signups and sluggish growth. Userpilot signup page.

Customer Experience 70

Customer Experience ChatGPT User Testing User Friction 70

Userpilot

OCTOBER 6, 2022

Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. Userpilot FAB model example: features include product usage analytics , in-app flows and the resource center widget. What is the Features Advantages Benefits (FAB) model? Are you ready to jump it? Let’s get to it!

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Customer Feedback 75

Userpilot

NOVEMBER 2, 2022

Generate video tutorials with AI and embed them into your UI patterns and in-app messages to provide support and educate customers. Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. AI tools are a must in customer service.

Artificial Inteligence 92

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 92

Userpilot

AUGUST 29, 2022

A digital adoption platform (or DAP ) is in essence a piece of software integrated on top of your service, app, or website that helps improve user adoption. Any tool you consider should offer a range of in-app messaging options , powerful analytics to understand user behavior , integrations, and in-app support.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Data Visualization 88

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Pendo is a product adoption platform with excellent analytics but limited in-app experiences, especially in the lower plans. What are the best product analytics tools that PMs can use to gather product insights ?

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Reporting Tools 89

Userpilot

NOVEMBER 30, 2021

Being one of the oldest on the market, we can thank Appcues for introducing the SaaS world to some of the features we use today when building in-app experiences (one of our favorites being checklists, for example). NPS: You can create customized, code-free surveys and NPS , then use the results to provide a better product in-app experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 29, 2021

Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Salesforce Interaction Studio. These features are more than in-app messages. It’s a little awkward and a lot more effort on your part to try and have a good time. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 30, 2022

Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

Customer Experience 77

Customer Experience User Testing Data Visualization Feedback Software 77

Userpilot

FEBRUARY 21, 2023

It also supports both mobile and web apps. In contrast to Pendo, both Heap and Userpilot display data in real-time , but only Userpilot has the engagement layer necessary to trigger contextual in-app experiences. The majority of Heap's clients are large enterprises, like Uber or Salesforce. Let's jump right into it!

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

SEPTEMBER 2, 2021

Use A/B testing to make sure your users and i n-app marketing elements are on the same page. An effective market penetration strategy often includes things like product refinements, lowering prices, product positioning , and in-app messaging to drive account expansion. What is a growth strategy in SaaS?

Feedback Software 77

Feedback Software Research Software User Testing Onboarding KPIs 77

Userpilot

JUNE 27, 2023

Userlane is a code-free digital adoption platform that allows you to create in-app interactive content to guide new users and increase product adoption. Userlane for user onboarding Userlane offers all the basic things you need to create interactive in-app guidance and nail your onboarding. Let’s dive straight in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 14, 2021

Various game mechanics can be used to get the right gamification strategy in place: challenges and celebrations, points and in-app currency, badges, leaderboards, journeys and progress bars ( in the form of checklists in SaaS), and constraints. Rewards usually come in the form of points or in-app currency. What is gamification?

Feedback Software 83

Feedback Software Customer Experience User Testing UX 83

Userpilot

MAY 27, 2023

TL;DR Walkme is a digital adoption platform that comes with a variety of features for onboarding new employees such as interactive walkthroughs, tooltips, and in-app messaging. It is a cloud-based software that allows you to create product tours and in-app experiences to drive adoption faster. Let’s dig in! Try the best one FREE!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 25, 2022

Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! It's mostly used for employee onboarding on complex 3-rd party apps like Salesforce or Hubspot. What are the best Whatfix Competitors? Let's dive in! Whatfix Features.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

FEBRUARY 24, 2023

With Appcues, you can run NPS surveys and the app does a basic analysis of the scores for you. However, the key difference is that with Userpilot you can tag and analyze qualitative responses in-app. Setting Appcues doesn’t require any coding and it supports both web and mobile apps. Book the demo! What is Appcues?

Data Visualization 86

Data Visualization Analytic Tools Onboarding KPIs Software Review 86

Userpilot

JUNE 9, 2022

Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. If you’re looking for an employee onboarding solution for third-party apps – Walkme might be the better choice. Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Read on to find out!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

OCTOBER 21, 2021

WalkMe customers tend to get the most value from its sophisticated, customizable user walkthroughs, in-app notifications, and product usage analytics. Some of the standout features that come up again and again in reviews include: On-screen guidance. In-app/product communication with users. Product use analytics and reports.

Analytic Tools 87

Analytic Tools Reporting Tools Software Review Technical Review 87

Userpilot

OCTOBER 16, 2022

Measure how your customers behave inside your app to improve the customer experience. For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention.

User Testing 94

User Testing Feedback Software Research Software Analytic Tools 94

Userpilot

JUNE 5, 2023

Creating a compelling free trial landing page is crucial to driving product growth and turning traffic into revenue. That said, crafting free trial landing pages can be deceptively complex. Social proof. Self-service options. Here are a few to keep in mind while testing ideas for your free trial landing page.

Feedback Software 73

Feedback Software Data Visualization User Testing Product Research 73

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? There are two types of in-app guides: traditional, linear product tours and interactive walkthroughs with tooltips and real-time guidance. The most efficient way of building in-app guides is by using no-code tools. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? There are two types of in-app guides: traditional, linear product tours and interactive walkthroughs with tooltips and real-time guidance. The most efficient way of building in-app guides is by using no-code tools. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 30, 2023

However, it’s important to note that Userpilot does not support employee onboarding or mobile apps. On top of this, their analytics platform is easy to understand and helps you keep track of behavior analytics, guidance analytics, and user feedback all in one place. Let’s jump right in and find the perfect match!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 22, 2023

Or is there another in-app onboarding tool better than the two? Whatfix makes it easy to create in-app guides, trigger them contextually , and track their results. Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Let’s dive in. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 18, 2023

TL;DR Pendo stands out as a robust digital adoption platform offering remarkable analytics , in-app feedback capabilities, and features for product adoption. Pendo is a comprehensive digital adoption platform with impressive analytics, in-app feedback, and product adoption features. Let’s dive straight in! What is Pendo best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 24, 2023

It’s a comprehensive product adoption platform that provides exceptional UX patterns, in-app checklists, advanced segmentation , and in-app resource centers. It’s a comprehensive product adoption platform that provides exceptional UX patterns, in-app checklists, advanced segmentation , and in-app resource centers.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JUNE 30, 2022

Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture. Product-market fit can be measured with the Sean Ellis test through in-app PMF surveys. Customer fit is not the same as user persona or ideal customer profile.

User Testing 84

User Testing Feedback Software Analytic Tools Customer Experience 84

Userpilot

JUNE 27, 2023

On top of this, their analytics platform is easy to understand and helps you keep track of behavior analytics, guidance analytics, and user feedback all in one place. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Let’s dive straight in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

And is there a better in-app onboarding software that would better fit your needs? There are two types of in-app guides: traditional, linear product tours and interactive walkthroughs with tooltips and real-time guidance. The most efficient way of building in-app guides is by using no-code tools. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

JUNE 27, 2023

These tools include a knowledge base, contextual help through beacons, live chat and in-app messaging , and reporting. We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. Let’s explore which option is the best fit for you!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 23, 2022

How to create in-app experiences that engage customers. For onboarding models, you must hand-hold your customer throughout the primary, secondary, and tertiary onboarding stages with: Low-touch models: automated in-app experiences like tooltip sequences and checklists to onboard customers. Salesforce enterprise products).

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

Userpilot

AUGUST 18, 2020

This blog will explain the types of user retention tools & software so that you can take control. This blog is going to sweep away the confusion, the jargon and the sales pitches. We have discussed the process of building user adoption flywheels in our earlier blog. We will help you choose the best options for your needs.

Analytic Tools 104

Analytic Tools Feedback Software User Testing Data Visualization 104

Userpilot

MARCH 24, 2023

Alternatively, is there another in-app onboarding software that surpasses these two options? Spekit lets users add training material and trigger in-app alerts to notify employees of important announcements. Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

OCTOBER 14, 2021

Various game mechanics can be used to get the right gamification strategy in place: challenges and celebrations, points and in-app currency, badges, leaderboards, journeys and progress bars ( in the form of checklists in SaaS), and constraints. Rewards usually come in the form of points or in-app currency. What is gamification?

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Userpilot

MARCH 14, 2023

With UserGuiding, you can offer in-app guidance, add different onboarding UX elements, and create in-app resource centers. Spekit offers knowledge checks, in-app alerts, and data dictionaries. Or is there a better user onboarding software that’ll get the job done seamlessly? Userpilot is what you need!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

Userpilot is a powerful product adoption platform that offers impressive UX patterns, in-app checklists, interactive walkthroughs , and in-app resource centers, among other features. In-app guides are part of a self-serve onboarding strategy and they reduce support and customer success cost while increasing customer satisfaction.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

DECEMBER 3, 2020

In this blog, we’ll show you the right way to build and maintain a knowledge base that delivers for you and your users. A knowledge base is a structured set of resources that SaaS users can access in-app, geared towards helping them get the most out of the product. Interested? What is a knowledge base and why do I need one?

Feedback Software 61

Feedback Software Analytic Tools Customer Experience User Testing 61