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Meet the team: Intercom’s Brand Studio on evolving our brand

Intercom, Inc.

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. Kyle Benson , Brand Design Lead. Kristin Raymaker , Brand Design Manager.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

What are the best product management books to add to your 2021 reading list? So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

Books 98
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Pendo Free: A Thorough Review + Better Alternatives

Userpilot

That’s exactly what we explore in our review. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. G2 reviewers give Pendo an average rating of 4.4 Pendo review. Pendo review. But does the free plan live up to the expectations?

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How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Userpilot

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

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Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Mind the Product

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Roman’s new book is How to Lead in Product Management. Patrick Lencioni’s book, The 5 Dysfunctions of a Team. Quote of the Episode. Sponsor us.

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Emotion AI: How Far Can It Go?

The Product Coalition

But what if the technology that hinders our communication at times could actually enhance it? Uses for Emotion AI Technology Mental health treatment According to a report from the National Institute of Mental Health, more than one in five citizens in the United States suffer from a mental illness. In the United States, there are 11.7

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Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience

Mind the Product

Jeffrey Fredrick and Douglas Squirrel know this well, and their new book Agile Conversations , focuses on the five critical conversations you’ll have and how to perfect them. Find out more about Jeffrey and Squirrel’s book, podcast and work at Conversational Transformation. Quote of the Episode. Sponsor us.

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