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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

mParticle is the customer data platform for brands leading the CX revolution. Unify data and simplify partner integrations with enterprise-class security and reliability. Pilot44 is a new type of innovation lab focused specifically on helping top brands more effectively discover, pilot and employ emerging digital technologies.

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Top 12 Product Adoption Software in 2024

Userpilot

Feedback surveys : Choose from different survey templates (including NPS , CSAT , and CES surveys) and customize them to match your brand image. The entry-level plan contains enough features for most mid-market SaaS companies, while the Enterprise plan is designed for larger companies. Userpilot survey template library.

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding Basic plan The Basic plan is an ideal package for SMBs and startups. The package is ideal for larger enterprises that have multiple products.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

The resource center created with Userpilot is totally customizable, in the sense that you can choose your knowledge base design and structure, and create a help center that feels unique to your brand. Enterprise: $1000 per month for unlimited localization and unlimited team members, among other things. Userpilot Pricing.

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Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

Customizable survey templates : These enable you to adjust the survey design using themes, helping it blend in with your brand and ensuring that the feedback forms integrate seamlessly into your user interface. All UI patterns are available on every Userpilot plan from Starter to Enterprise.

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Best Tools for Customer Engagement in SaaS Products

Userpilot

Userguiding is a good solution for basic customer engagement experiences for really small startups, as its starting price ($99 per month as of now) makes it one of the cheapest customer engagement tools on the market. Add in-app guides, video tutorials, access to search the knowledge base or reach out to support.