Remove Branding Remove Naming Remove Outbound Remove Testing
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How to use in-app messaging to retain your best customers

Intercom, Inc.

Chats and Posts: In Intercom, you can send outbound chats and posts in both mobile and desktop apps. Test, test, and test some more. As a rule of thumb, you should always test in-app messages to see which ones are delivered with the most success. Author name: Who is the message coming from?

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Creating An Enterprise SaaS Marketing Strategy

Userpilot

Enterprise SaaS marketing is the process of acquiring enterprise-level customers through various methods often centering around outbound marketing, account-based marketing (ABM), and paid advertising among other channels. When your marketing strategy focuses on outbound, it’s not so clear. What is enterprise SaaS marketing?

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Push notifications: The key channel marketers are forgetting (and need)

Intercom, Inc.

Always A/B test. Before sending out mass push notifications, A/B test on a small percentage of your audience. Begin by testing individual variables, such as the following: Message content. A/B testing is helpful only if you have the right tools to measure success. Just keep testing! Frequency/timing.

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What Are The Stages Of The SaaS Sales Process?

Userpilot

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. Much like the name suggests, you won’t be proactively selling SaaS to users in the self-service model. The self-service model. The enterprise model.

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Spendesk’s Nicolas Marchais on evolving with your market

Intercom, Inc.

At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website.

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Clearbit’s Matt Sornson on driving growth with data and content

Intercom, Inc.

In practice, that means an experimentation model is applied to all marketing activity, from content and demand generation all the way down to brand. We believed that everything we were doing was a test or an experiment. We believed that everything we were doing was a test or an experiment, even selling a new use case, for example.

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Brex’s Michael Tannenbaum on fintech growth strategies

Intercom, Inc.

Tara: You’ve been breaking all the typical timelines for growth, incredible name recognition, marketing tactics that span some traditional partnerships, to very disruptive formats in really visible ways. How have you been able to grow your brand and build the word of mouth momentum? We had some big names.