How to use in-app messaging to retain your best customers
Intercom, Inc.
JUNE 22, 2020
Chats and Posts: In Intercom, you can send outbound chats and posts in both mobile and desktop apps. Test, test, and test some more. As a rule of thumb, you should always test in-app messages to see which ones are delivered with the most success. Author name: Who is the message coming from?
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