Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. billion visually impaired or blind people (October 2018). It was a big decision for us. The iTaxi app.

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Product Talk

MAY 8, 2019

That’s why case studies are so valuable. This is why I’m really excited to share today’s case study with you. Farm Credit Services of America (FCSAmerica) is a lending company serving farmers and ranchers in Nebraska, Iowa, South Dakota, Wyoming, and Kansas. Our industry is too old. Tweet This.

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Product Research User Testing Feedback Software Customer Feedback 189

Userpilot

OCTOBER 28, 2024

Other gamification elements include: Rewards Badges Creativity tools Pressure Progress bars Challenges Explore more gamification examples. For example, can you host webinars to educate users about product updates and offer industry insights? Frequency of reported issue. No guesswork, just data. The result?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Coalition

MARCH 16, 2021

A Product Case Study Introduce Twitter stories as a feature and back it with proper data to pitch the idea to Jack Dorsey. Understanding Twitter Twitter is a micro-blogging and social networking service, on which users post and interact with messages known as “tweets”. Launch Twitter Stories?—?A

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Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. Victoria: We tried to run at least one experiment per month, ranging from basic prototype testing to live data tests. Tweet This.

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Product Research Data Visualization User Testing Weak Development Team 202

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. My blog editor, Melissa Suzuno , conducted this interview with Chris Mercuri , Senior Product Manager, Natalia Henriquez , Iteration Manager/Business Analyst, Scott Lacey, Senior Visual Designer, and Jamieson Hickingbotham , UX Designer.

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Product Research User Testing Data Visualization Reporting Tools 181

Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

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The Product Guy

MAY 1, 2025

Product managers juggle data, team communication, stakeholder demands, and big decisions. AI cant replace those responsibilities. But it can help you do them more effectively.

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Roadmap Data Visualization Framework Article 150

The Product Guy

JANUARY 24, 2025

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Harpal Singh explains his approach to managing product processes by emphasizing principles over rigid methods. He discusses how prioritizing customer insights, collaboration, and data helps unlock better results for teams.

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Data Visualization Customer Feedback Agile Customer Experience 195

The Product Guy

FEBRUARY 28, 2025

In this episode of “Product Excellence: Insights from Award-Winning Leaders | Strategies for Success,” Drew Falkman dives into the growing field of product operations (product ops). The Role of Data in Product Ops: How shared data prevents silos and improves decision-making.

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Data Visualization Strategy Product Management Product Manager 195

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Image Credit: Karena E.I Image Credit: Karena E.I Image credit: Karena E.I

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Customer Experience Data Visualization Research Software Feedback Software 98

Mind the Product

APRIL 26, 2020

Next, we focused on sketching out the user journey, prototyping and gathering data. In five days, we identified all of the relevant, high-quality data of our database and developed the interface. If you have a story or case study to share, we’d love to hear from you. Our prioritization framework. The Results.

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Research Software Feedback Software User Testing Product Research 195

Product Innovation Educators

FEBRUARY 24, 2025

Anya’s development of Taelor offers valuable lessons in how to validate and expand upon initial product insights. The service attracted a surprisingly diverse customer base, ranging from 16 to 85 years old, including professionals across various industries – from sales executives to pastors.

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User Testing Research Software Feedback Software Customer Communications 179

Product Talk

FEBRUARY 12, 2020

Lisa began her career in data science and spent four years as a data scientist at Airship , a marketing and messaging automation company. During her tenure as a data scientist, Lisa built two predictive products. Lisa says, “We led with ‘What can we predict?’ Tweet This. Tweet This.

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Product Research Data Visualization User Testing Research Software 239

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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UX Planet

DECEMBER 6, 2024

Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. These advancements are revolutionizing how designers approach their work, making UX more data-driven, efficient, and user-focused than everbefore.

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Feedback Software Research Software Analytic Tools Data Visualization 89

Lenny Rachitsky

JANUARY 14, 2025

Below you’ll find everything you need to start using this framework within your team, including plug-and-play templates, industry benchmarks, case studies, tips for linking efficiency improvements to business impact, and specific advice for helping your team move faster. For more, check out her LinkedIn and her blog.

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Product Research Research Software Data Visualization Reporting Tools 132

The Product Coalition

AUGUST 17, 2021

One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. Our core key value proposition is integrating product-level data from Google Analytics, Facebook, Google Ads, internal systems, and other e-commerce platforms.

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Feedback Software Analytic Tools Reporting Tools Research Software 158

UX Planet

JANUARY 10, 2025

Data-Driven Insights: Analyzing user behavior, AI offers insights that guide design decisions. for transcription and insights. Observe Real Interactions : Use Hotjar or FullStory (AI-enhanced analytics) to watch user interactions on websites and apps. Record and analyze conversations with Otter.ai

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Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

MARCH 15, 2025

In just six months, I transitioned from being a complete beginner to confidently speaking at conferences, sharing insights about AI and its impact on business and design. I found myself overwhelmed by complex machine learning algorithms, data modeling, and coding. Thats when I decided to adopt a business-oriented learning approach.

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Data Visualization Artificial Inteligence Customer Feedback Technical Review 108

Product Innovation Educators

OCTOBER 5, 2020

We discussed the tools to do this. 2:35] Take us through your case study of helping an organization apply the Team Dimensions Model. They like data and getting work done. [7:02] 14:37] How did the Team Dimensions model help the company in your case study? We discussed the tools to do this.

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The Product Guy

FEBRUARY 24, 2025

With AI automating workflows and tools making data analysis seamless, what will truly set product managers apart in 2025? A case study of how soft skills transformed a struggling team into a high-performing unit. A growing library of frameworks, case studies, and actionable tools. Soft skills.

Technical Review 150

Technical Review Product Management Product Manager Management 150

UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. Expand User Base: Attract users seeking comprehensive financial management tools. Revised “HMW”?

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Research Software Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.

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Analytic Tools Research Software Data Visualization Reporting Tools 105

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals. No ifs, no buts.

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Feedback Software Customer Feedback User Testing Data Visualization 158

Product Innovation Educators

MARCH 4, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

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Artificial Inteligence Research Software Product Research User Testing 235

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. PLAN A BETA RELEASE.

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Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JULY 14, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery.

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Data Visualization User Testing Customer Feedback Customer Experience 52

The Product Coalition

OCTOBER 19, 2023

It’s the practical tool that helps managers navigate the complex path of development. Prioritization is the product manager’s core tool What is the overarching goal of product development? A framework is essentially a collection of tools you use to accomplish a particular goal. Frameworks serve as your visualization tool.

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Data Visualization Customer Feedback Research Software Product Management 147

Userpilot

AUGUST 20, 2024

We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. If you’re looking for a robust product growth platform with advanced feedback and analytics features, book the demo! Userpilot solved both problems.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Lenny Rachitsky

JULY 14, 2024

In her more than 10 years at DoorDash, she has served as the first general manager, responsible for launching new markets; the head of business ops and analytics; and the VP of analytics and data science. Analytics is about driving business impact, not just providing a service to other functions when requested.

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