Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 86

User Testing Customer Experience Customer Feedback Certifications 86

Gainsight

SEPTEMBER 22, 2023

Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. HubSpot shot to fame due largely to its laser focus on inbound marketing. Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

DECEMBER 19, 2022

Investing in a variety of content formats including articles, case studies, and video courses is the best way to cover all your bases with both users and search engines. Find your brand positioning. Try publishing research reports, whitepapers, free video courses, or case studies. What is B2B marketing?

B2B 98

B2B User Testing Research Software Analytic Tools 98

Brian Balfour

OCTOBER 12, 2016

It is such a popular question that it was asked on Inbound. While most people will position themselves in one of the three blue quadrants, you want to position yourself in the green quadrant -- getting into the projects that have high organizational impact and are unpopular to everyone else. Generalist or Specialist?

Marketing 94

Marketing Data Visualization Customer Experience User Testing 94

Userpilot

MARCH 29, 2024

HubSpot implements certification programs to drive brand activation. For instance, you can induce customers to share their positive experiences with your product on social media. All of these courses are paired with an industry-recognizable certificate that makes them attractive. Boost engagement and drive conversion!

Branding 89

Branding Analytic Tools Feedback Software User Testing 89

Userpilot

JUNE 22, 2022

Of course, the sooner in the product development process you manage to achieve that, the better. People feel a sense of satisfaction when they get positive feedback in the form of likes or comments from their peers. Hubspot offers free inbound marketing training. Hubspot is a comprehensive inbound marketing platform.

Research Software 59

Research Software Feedback Software Customer Experience User Testing 59

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We had a pre-sales team.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118