Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

JANUARY 14, 2023

Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems. Sharing industry-specific knowledge and offering support via active digital communities. Build training content and certification programs. Create a knowledge base with different modules.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

NOVEMBER 20, 2022

Offer self-service support with an in-app resource center to allow customers to find instant help. You can acknowledge customer success by rewarding them with badges and certificates, or simply triggering gamified celebratory modals once the user hits a key milestone. Offer self-service options.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 3, 2023

Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need. Product analytics may reveal that some of the users have not engaged with an advanced feature for their use case yet. Ask them questions on how to improve the product and the UX.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

OCTOBER 16, 2022

Using advanced segmentation to personalize the product experience based on user behavior, use case, product usage , and so on. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. How fast do users get to an “Aha!”

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe offers custom pricing plans based on predicted usage. Userpilot is an alternative product adoption platform with better analytics and feedback features.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. Further customization requires expert knowledge. User segmentation.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98