PMLesson's Ace the PM Interview
JULY 13, 2020
There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. You’ll also need: UX design experience.
Userpilot
JANUARY 14, 2023
Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems. Build training content and certification programs. Turning courses into certification programs can also incentive more customers to complete them. Create a knowledge base with different modules.
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Userpilot
JUNE 19, 2023
The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. They should also support mobile learning and integrate with other organizational systems, like HR.
Userpilot
NOVEMBER 20, 2022
You can acknowledge customer success by rewarding them with badges and certificates, or simply triggering gamified celebratory modals once the user hits a key milestone. The best way of offering self-service options is by creating an easily accessible and searchable knowledge base with multiple formats of resources. Wrapping up.
Userpilot
FEBRUARY 3, 2023
Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need. Offer ongoing education and support through a knowledge base In product-led companies, self-service is a huge part of the customer experience. To invite users to a webinar, use slideouts.
Userpilot
JANUARY 26, 2023
Use various UX patterns to guide users, like modals , tooltips , hotspots, and checklists. Provide self-service options, such as a knowledge base , to meet customer expectations and take the load off your support team. It includes adding fun elements to your UI, like badges, certificates, and more.
Userpilot
OCTOBER 16, 2022
For the best user experience, combine all the self-help resources in an easily accessible knowledge base. Even simple stuff like adding certification badges to your customer’s profile can vastly improve user experience. Just like with Hubspot courses: Hubspot’s certification badges.
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