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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We supplement company-wide training with role-specific training for high risk groups like Customer Support and Engineering. “We

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”.

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How to Write a Solutions Architect Resume

PMLesson's Ace the PM Interview

Solutions Architects bridge the gaps between sales, account management, and engineering. Start Learning This is especially true for higher level architects, such as enterprise architects. Before we go further, let's briefly recap what a Solution Architect is and how the role is defined.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And then, it allows companies to be more enterprise-ready. How does that feel?

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Understanding Product Management

The Product Guy

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Mushrooming of training sessions and certifications on PM reflects the situation quite well. . The PRD is a PM’s primary communication tool with engineers. This could also be due to stringent processes or lack of the same.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

The majority of Heap's clients are large enterprises, like Uber or Salesforce. G2 reviewers give Heap an average score of 4.3, For example, James, a Senior Product Manager, writes: Heap is great for getting answers quickly on user behaviors without needing to spend engineering effort. Heap vs Pendo: Heap Review.

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Introducing Pipelines & Govern: Break Data Silos to Empower Teams with Trusted Insights

Amplitude

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. Right places means you can easily sync data between Amplitude and systems of record. By automating a laborious process, this service saves you time and engineering resources.