Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Emojis mean business: The characters transforming business messaging. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

MAY 20, 2025

It involves manually reading many posts or reviewing searches tied to multiple keywords, sifting through numerous irrelevant posts, creating Jira tickets for relevant issues, and ensuring that nothing falls through the cracks. I decided to face it head-on by putting myself, the least capable technical talent, on the job.

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Analytic Tools Software Review Technical Review Data Visualization 40

Userpilot

AUGUST 27, 2024

Expand integrations : As SaaS spending grows, customers expect seamless integrations with other tools in their tech stack, making it vital to offer robust integration options. Engage with customers on social media, review platforms, subreddits, and forums—address all their concerns and hold the responsibility.

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User Testing Analytic Tools Feedback Software Research Software 103

Userpilot

APRIL 6, 2023

Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. In the past few months, SaaS companies have been struggling with budgetary and staffing constraints caused by the broader economic uncertainty in the tech industry. Why are AI and automation important?

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Data Visualization Analytic Tools Research Software Customer Experience 98

Userpilot

FEBRUARY 21, 2024

Instead, they’re mostly emerging technologies that are actively changing the way we perform analytics and that you should jump into before your competition does. Natural language processing Natural language processing (NLP) is a technology that allows software to understand and process human language. Userpilot ’s AI writer.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.    A typical maker team* can finish a handful of small things each week, or chunks of one or two larger things. 

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Reporting Tools Software Review Weak Development Team Technical Review 105

Lenny Rachitsky

MARCH 5, 2024

Especially if you’re looking for a sustained increase in signups or launching your product for the first time, paid ad campaigns are often a more efficient way to test initial messaging or scale your marketing efforts sustainably. Here’s a template I use with my clients to help them craft these early outreach messages.

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Startups Feedback Software Onboarding KPIs Customer Experience 131

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” For perspective, AI has been incubating for a long time – which is typical for currently-hot tech stories.    (GDPR?    PII? 

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Data Visualization Technical Review Artificial Inteligence User Testing 75

UX Studio

SEPTEMBER 23, 2024

Hopefully, technology will support, rather than replace, the valuable role of teachers in the classroom. We believe that constant learning is the key to keeping up with technological changes. Many of them are aware of AI and its capabilities, engaging with tools like ChatGPT, Brisk, and Magic School AI. Eduaide.ai

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Research Software Feedback Software Education Data Visualization 88

Department of Product

NOVEMBER 2, 2023

In this talk, she teaches you everything you need to know about the world of positioning, sales pitches, and product messaging. The Advanced Data Analysis feature allows users to upload a file to ChatGPT. US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023. million views.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded. This helps explain why ChatGPT became the fastest-growing app ever, with a core value promise so profound that it reached 100M MAUs in just two months largely through organic growth.

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User Testing Feedback Software Framework Onboarding KPIs 134

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) On Reddit r/Midjourney , this post outlines how it’s now possible to use ChatGPT’s newest GPT-4 model to generate great Midjourney text prompts, which in turn renders jaw-dropping images. Prioritize accordingly.

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Artificial Inteligence CTO Coach Fractional CTO ChatGPT 8

UX Studio

APRIL 11, 2024

We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers. Some of the questions that were on our minds: How can we use this technology to our benefit? This is due to the following factors.

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Research Software Feedback Software Customer Feedback User Testing 78

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. The bot is powered by GPT-3.5, ChatGPT’s big debut.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

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ChatGPT Feedback Software Research Software Data Visualization 75

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Planet

FEBRUARY 24, 2025

Content designers were able to reduce AI biasby: Review AI-generated content to spot and correct biased language. Source: ChatGPT ChatGPT includes disclaimers like: I may occasionally produce incorrect information. Without this kind of messaging, users might assume AI is always right.

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ChatGPT Product Research User Testing Generative AI 59

Lenny Rachitsky

APRIL 29, 2025

Productivity hacks and cultivating self-reliant teams can help, but with tech orgs flattening, more of these types of repetitive but necessary tasks are falling on fewer product managers. I’m using Slack, and I’ll set it to be able to send me a direct message. ” You’ll get a message like this: 10.

Research Software 74

Research Software Feedback Software Reporting Tools Data Visualization 74

People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Share People-First Leadership 2.

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Product Research User Testing Data Visualization Customer Experience 52