Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Gainsight

APRIL 2, 2021

Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. As with all Gainsight events, we opened up with an icebreaker themed to our company value of “Child-like Joy”: “What’s the first vacation you plan to take post-vaccination?”

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

The Product Coalition

MARCH 5, 2018

Build a feedback loop This helps to gauge customer satisfaction and generates data for improving your machine learning model Monitor For errors, technical glitches and prediction accuracy Get creative! Once the problem is identified, we need to explore if machine learning offers the best solution. Here goes step 1!

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Amazon has a point of view that’s deeply embedded in the company,” Investor’s Business Daily explains. “It No one wants to be the next Blockbuster. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Amazon has a point of view that’s deeply embedded in the company,” Investor’s Business Daily explains. “It No one wants to be the next Blockbuster. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40