Product Innovation Educators

MARCH 27, 2023

Sally spent 36 years with The Dow Chemical Company and GlaxoSmithKline Consumer Healthcare. When a company achieves a sustained and quantifiable innovation success, PDMA will give them an award if the company will present their lessons learned at the annual conference. OCI was created as a learning vehicle for PDMA.

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Let’s look at the primary “Crowdsourcing” concept first. Industries are being disrupted by digital technologies today. Crowdtesting is the answer.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

The Product Coalition

MARCH 27, 2020

I had to learn a new tool, and a new organization, all at once. You never get an email from someone inside the company. Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for Once I got up to speed, it was rewarding and fun to see how Slack uses Slack.

Feedback Software 131

Feedback Software Research Software Reporting Tools Technical Review 131

Bain Public

OCTOBER 19, 2021

It’s about setting broad goals for your product and defending your company against current or future competitors. Remember that great companies will reinforce their MOAT(s) early and often. This is where you enhance the performance of your product leading to cost savings and improved company processes (e.g. innovating in R&D).

Feedback Software 52

Feedback Software Roadmap Data Visualization Strategy 52

ProductPlan

JUNE 29, 2023

More recently, we’ve helped you crowdsource new ideas from customers and stakeholders alike , and create a consistent GTM process for every new launch. However, as a tool for communicating product plans, a roadmap often isn’t the right place to summarize high-level goals. Now, we want to help you capture your product strategy.

Product Strategy 40

Product Strategy Reporting Tools Strategy Feedback Software 40

Gainsight

APRIL 2, 2021

Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. As with all Gainsight events, we opened up with an icebreaker themed to our company value of “Child-like Joy”: “What’s the first vacation you plan to take post-vaccination?”

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Amazon has a point of view that’s deeply embedded in the company,” Investor’s Business Daily explains. “It No one wants to be the next Blockbuster. It’s not a rigorous practice by any means.

User Testing 66

User Testing Research Software Market Research Product Research 66

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. What’s the right way to do this in your company? They likely don’t have all the answers.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Amazon has a point of view that’s deeply embedded in the company,” Investor’s Business Daily explains. “It No one wants to be the next Blockbuster. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Amazon has a point of view that’s deeply embedded in the company,” Investor’s Business Daily explains. “It No one wants to be the next Blockbuster. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40

The Product Coalition

MARCH 5, 2018

Build a feedback loop This helps to gauge customer satisfaction and generates data for improving your machine learning model Monitor For errors, technical glitches and prediction accuracy Get creative! Identify the Problem Machine Learning is a powerful tool for solving customer problems, but it does not tell you what problems to solve.

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

Amplitude

APRIL 8, 2020

We believe this adoption not only drives a better understanding of a team’s impact but it also helps them identify and align around the right problems and solutions. At Amplitude, we invite the whole team to our user research sessions so that the engineers who will be building the solution can hear the customer’s pain firsthand.

Data Visualization 59

Data Visualization User Testing Product Research Reporting Tools 59

Business of Software Conference

MAY 21, 2020

The perfect candidate for a role in your company is out there somewhere; you may need to kiss a lot of frogs, but they do exist. But how do you attract good talent, and how do you move an applicant from initial CV submission to long term part of the company? We’ve also received some incredible feedback from our interview process.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

SidsAvenue

AUGUST 19, 2016

From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). " So why not have a book shelf that showcases the favorite books of the leaders in the company.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

From the report " When it comes to justifying their spend librarians and information specialists put a lot of stock in usage statistics: 86% use them to prove the value of their purchases, second most important is feedback from users (77%). " So why not have a book shelf that showcases the favorite books of the leaders in the company.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. They don’t have the tools.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

Business of Software Conference

APRIL 9, 2021

Even fully remote companies who have been doing asynchronized work for decades have had to change their ways of working when the pandemic hit. They both work in self funded organically grown very wholesome companies and have been pretty much remote all all the way through so let me introduce firstly natalie natalie do you want to say hello.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40