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Expanding Customer Success Through Partners

Gainsight

When it comes to building long-term scalability and efficiency for their businesses, more and more SaaS companies are turning to channel and ecosystem partners as a critical strategy within their go-to-market programs. The Power of Partnerships The biggest asset partners bring to SaaS vendors is trust.

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How can Product Companies Align With Channel Partners?

Mind the Product

And it’s easy to see a common theme, that partners must have the same goals. Once we have this alignment, the partners must carve out a strategy to reach the goals. Do product companies conduct due diligence to understand their channel partners before seeking alignment? Core Competencies and Innovation.

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Meet eG Innovations at NerdioCon 2023 in Cancun, Mexico

eG Innovations

Nerdio was established in 2005 as a supplier for MSPs (Managed Service Providers) and as such, now has two distinct products: one focused on individual enterprises (Nerdio Manager for Enterprise) and the other (Nerdio Manager for MSP) specifically for MSPs managing multi-tenanted environments.

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eG Innovations – Was Sherlock Holmes the original root cause analyst?

eG Innovations

Mike : I think first and foremost is the fact the company has grown progressively over the past two decades including investing in localized resources, such as our 11 strategically placed regional offices covering the globe. So, what does all the focus on end-user experience mean exactly? Get in touch now. appeared first on eG Innovations.

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Understanding Managed Service Providers (MSPs) and What They Do

eG Innovations

Definition of an MSP. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. Initially, MSPs specialized in remote server and network management and monitoring. This is when an MSP enters the picture.

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Use Feedly to Track Vulnerabilities Affecting Your Supply Chain

Roy Madden

Many companies only learn about a security incident when the vendor notifies them. You need meaningful, real-time insight into the high risk threats facing your company and supply chain vendors. Now, personalize that Feed to your current critical technologies and business partners.

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Renew Your Reseller Strategy With Customer Success

Gainsight

Companies have continued to brace for the worst during these difficult times. At Gainsight and other SaaS companies, with the challenge of new sales, the emphasis has been on showing value and growing with your existing book of business. A large part of that growth is a result of vendor resellers shifting business models towards MSPs.