Userpilot

APRIL 9, 2024

Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process? Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 4, 2024

8 behavioral design principles to incorporate in your user interface and experience Below are key behavioral design principles to incorporate into your tool, along with examples of how other companies do it. This security enables more creative and fearless interaction with the software, improving overall user satisfaction.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Intercom, Inc.

SEPTEMBER 21, 2022

. “These technologies may have helped businesses scale, but it sent relationships that customers had with businesses back to the dark ages” To deal with this scale, a new generation of technology companies emerged introducing ticketing systems and concepts like “do-not-reply” emails. But why is it particularly hard in support?

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

SEPTEMBER 21, 2022

This proactive support system improves the customer experience, which increases customer retention. Effective knowledge base software improves the ease of creating, sharing, and managing content for your support team. However, its combination of chatbots and knowledge bases makes it a great option for any SaaS company.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

JULY 11, 2019

Back in 2018 automotive software developers made some further inroads in the industry, trough connected car servicer or usage-based insurance, for instance. Automotive companies managed to keep their customers satisfied through enhancing their services. Only Uber’s market value as of May 2018 increased to the impressive $72 billion.

Automotive 61

Automotive Software Developers Software Development Data Visualization 61

Mironov Consulting

MAY 2, 2019

But I’ve been working with several clients who build long-lived industrial hardware — and whose core operating assumptions can make it difficult to add revenue software products to their portfolio. Serious industrial companies build serious long-lived industrial equipment. To answer threats from software-only competitors.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Usersnap

MAY 17, 2023

Many companies also use Usersnap as a best website annotation tool. Software Development: Developers have found immense value in Usersnap for bug tracking and software improvement. Let’s look at some of the most popular tools, understand their features, and weigh their pros and cons.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52