Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools. Should you go with big names like WalkMe or Whatfix ?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. How does this sound?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. In-app messaging. Looking for UserGuiding alternatives?

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 81

Userpilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

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Feedback Software User Testing Customer Feedback Analytic Tools 90

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Test and refine the positioning based on customer feedback and key metrics. So if your product specializes in cloud-based development tools.

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Feedback Software Research Software Analytic Tools Positioning 52

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? That’s a stark comparison to Userpilot.

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Analytic Tools Feedback Software User Testing Customer Experience 82

Userpilot

JUNE 4, 2021

We’ve tried 5 of the biggest WalkMe alternatives over the last couple of weeks, and we wanted to share our in-depth feedback. Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? NPS surveys can be delivered in-app (web or mobile), or by e-mail or SMS. What is NPS feedback software?

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Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Intercom, Inc.

OCTOBER 8, 2020

And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person. Many businesses struggle to strike a balance between freemium’s light-touch customer engagement with the more involved enterprise sales process. Crowning the customer. Shortening the sales cycle.

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Software Review Enterprise Technical Review User Testing 205

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Atlassian

MARCH 9, 2022

Over the last few years, we’ve witnessed and been a part of the SaaS transformation that has changed the way teams work and how we communicate and collaborate with each other. We’ve built the program based on the feedback and experiences of thousands of Atlassian customers who have migrated from an on-premise instance to Cloud.

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Feedback Software User Testing Data Visualization Customer Experience 106

Usersnap

AUGUST 4, 2020

Especially when looking at the tool-side of project management. I see new tools popping up every other day. With Jira and Trello – we looked at two major project management tools, their benefits and drawbacks and most importantly their main differences. Project management tools. The basics of Jira.

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Data Visualization Reporting Tools Feedback Software Research Software 98

The Product Coalition

NOVEMBER 4, 2019

Dashly Crisp Gist Drift Zendesk There are thousands of platforms that you can choose from to communicate with and engage your customers. We’ve compiled a list of our favorite customer communication platforms that are either fully or partially free. Gist Getgist.com Gist is the former ConvertFox platform that was “born” in India.

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Analytic Tools Feedback Software Customer Communications Data Visualization 60

Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? While it’s a relatively new term to enter the SaaS lexicon, there are already a number of choices on the market. Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments). Let’s dive in.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

Alchemer Mobile

FEBRUARY 17, 2021

When you listen to your customers, you can make more informed product decisions, create a better mobile app experience, develop successful marketing campaigns, launch loyalty programs that actually retain customers, and much more. How do specific cohorts of customers feel in comparison to each other? What do your customers want?

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Data Visualization Customer Feedback Customer Experience User Testing 264

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. Active users – used the app at least once this week.

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Data Visualization Technical Review Analytic Tools Software Review 85

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Gainsight

MAY 21, 2020

At Pulse Everywhere, we launched the all-new Gainsight Horizon Experience—Gainsight’s new User Experience powered by a simple, intuitive, and beautiful design system and a set of UI components to serve as the building blocks. Beautifu l: Did you know that beautiful software is perceived as easier to use?

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Customer Experience Feedback Software Enterprise User Testing 52

Alchemer Mobile

AUGUST 6, 2020

The Two Most Impactful 2020 Product Management Trends | With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020, product-focused roles are changing drastically. 10 Steps for Beta Testing Your Mobile App | Beta testing is an important part of the app launch process.

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Feedback Software User Testing Data Visualization Product Research 179

Userpilot

MARCH 29, 2024

Reasons for funnel leaks at the bottom: Insufficient in-app guidance. How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Improve in-app flows with A/B testing. Features with usability issues. Userpilot can help.

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Data Visualization User Testing Analytic Tools Feedback Software 89

UX Studio

DECEMBER 14, 2023

We made an impact in challenging industries, from cybersecurity to healthcare, and we took the challenges of fintech solutions to logistics. First, we experimented with concepts, tiny MVPs such as “Marky”, which was a transcript app just one step ahead of the public explosion of voice recognition technologies.

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Research Software UX Feedback Software User Testing 89

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Platform Product Manager. A product manager building a SaaS product of some sort, working in Agile software development practices.

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Research Software Analytic Tools Feedback Software Product Research 88

Userpilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. TL;DR The SaaS pricing page helps customers understand your offer, shows them the information they need before buying, and heavily influences overall conversion rates.

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Feedback Software User Testing Customer Experience Data Visualization 77

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

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Roadmap Feedback Software Research Software Product Research 52

Usersnap

FEBRUARY 15, 2021

The new Usersnap widget and project templates are here to boost your “wow” levels by making user feedback more versatile and adding research value to help you make wiser product decisions. Let’s enter the new era of feedback-driven software development. Top 3 reasons to get on the new platform. Linking projects.

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User Testing Feedback Software Customer Feedback Customer Experience 52

Userpilot

JUNE 30, 2022

So, how can you determine customer fit and get the right user feedback to ensure customer success? Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture. And then iterate and improve based on customer feedback.

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User Testing Feedback Software Analytic Tools Customer Experience 81

Userpilot

SEPTEMBER 30, 2022

Data analytics is a must for every team in a SaaS company if you want to make decisions based on data. The product manager or data scientists use analytics tools to perform behavioral analysis and segment customers based on shared traits to perform an in-depth analysis. Is there such a thing as analytics for product managers?

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 76

Gainsight

OCTOBER 21, 2022

Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! His former chief revenue officer, Dave Schneider, made a similar point on LinkedIn where he writes : “Do you have a massive customer success organization in your software business? If so, why?

Feedback Software 52

Feedback Software Reporting Tools Data Visualization User Testing 52

Userpilot

APRIL 26, 2022

Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. The Pendo Resource Center is used to provide on-demand support to your users, just as every other resource center that you would implement in-app. Only Pro and Enterprise subscribers have access to it. What is Pendo product for?

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Embedded Analytics Analytic Tools Feedback Software Data Visualization 89

Tyner Blain

NOVEMBER 1, 2023

Leading indicators are proxy variables which provide rapid feedback when economic measures are delayed. The final two sections in the problem statement template , The Impact of Which is… , and The Benefits of a Solution are… must use the same measure – a common denomination. The following dives into the reasons why this matters.

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Feedback Software Customer Feedback Customer Experience User Testing 64

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. What’s the best tool for your company? Use a code linter.

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Software Review Feedback Software Reporting Tools Weak Development Team 59

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Now on to the comparison. .

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

Why Do You Need Roadmapping Software? Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Now on to the comparison. .

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52