Conference Generative AI Report 
Product Talk
DECEMBER 18, 2024
I recently spoke at the Y Oslo conference in Oslo, Norway. Teresa Torres: I chuckled a little bit there because I gave a conference talk in 2016 in Lisbon. How we build might change with generative AI. We don’t need to be in every bug report meeting. Maybe don’t go to that bug report meeting.
Product Innovation Educators
MARCH 3, 2025
An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI.
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Gainsight
APRIL 15, 2025
Set against the dazzling backdrop of Las Vegas, a city synonymous with dreams and possibilities, our conference, themed around the beloved musical Wicked, promises to enchant and empower. The “AI That Works for You” track will delve into how generative AI is reshaping post-sales efforts.
Product Talk
SEPTEMBER 6, 2023
In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. If your customer is a generative AI, sure.
Gainsight
MAY 17, 2023
Nick Mehta, CEO of Gainsight, took the stage to celebrate the tenth anniversary of Pulse and get fired up for the next decade, powered by generative AI , DCS, and—most importantly—all of you. In honor of the tenth anniversary of our Pulse conference, Mehta took a look back at where it all started. Welcome to the stage, ChatGPT.
Gainsight
MAY 18, 2023
According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.
Product Innovation Educators
MARCH 4, 2025
An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. More recently, shes collaborated with researchers from MIT and Northwestern Universitys Kellogg School of Management on next generation AI.
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