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How to Offer Constructive Feedback: A Framework for Product People

Roman Pichler

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. Consequently, you’ll have to deal with more unsolicited feature requests, poor development team performance , an ineffective marketing strategy, and meetings that are poorly attended—to stay with the examples from above.

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Empowering Development Teams

Roman Pichler

Empowering development teams starts with taking a sincere interest in the individuals, attentively listening to their ideas and concerns, and empathising with them. In the worst case, empowerment is seen as a trick to make development teams do more work and blame them if things don’t go to plan. Show People that You Care.

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Tips for Becoming a Head of Product

Roman Pichler

Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own. Grow Your Leadership Skills.

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Lessons Learned When Constructing A Seamless Customer Journey

Gainsight

If you’re facing the need to revisit and revamp your customer experience, our discussion with Mai Elizer, Senior Solutions Engineer at Comeet , offered invaluable insights into constructing a predictable and efficient customer journey.

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Dealing with Difficult Stakeholders: Tips for Product People

Speaker: Roman Pichler, Product Management Expert and Acclaimed Author

Leading stakeholders and development teams is notoriously challenging for product managers: They lack the power to tell the individuals what to do, but they need their support to progress the product. Use Product Management Today’s webinars to earn professional development hours!

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How to Leverage Conflict in Product Management

Roman Pichler

Resolving Conflict with Non-Violent Communication So, how can you deal with disputes constructively? One way to achieve this is to use Non-Violent Communication (NVC), a conflict resolution framework developed by Marshall Rosenberg. Table 2 summarises the differences between destructive, toxic and, constructive, healthy conflict.

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Dealing with Difficult Stakeholders and Team Members

Roman Pichler

But bear in mind that negative thoughts and emotions cloud your perception; they will make it difficult to have a constructive conversation with Jane. Think of moments when you saw Jane help others, make a constructive contribution, or commit other acts of kindness. Are you disappointed, upset, or angry? If so, then that’s ok.

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The Art and Science of Explaining Your Product Strategy

Speaker: Jason Tanner, CEO of Applied Frameworks

Ideation, discovery, research, and analysis all inform the development of a product strategy that evolves iteratively as the product team learns more about customers, their problems, and potential solutions. Develop a product strategy message. Apply frameworks to define product strategy. Effectively communicate product strategy.

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The Product Symphony: Orchestrating Success with Storymapping

Speaker: Jamie Bernard - Senior Product Director at Launch by NTT Data

Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.