Imaginary Cloud - Design

JANUARY 14, 2021

A good user experience strategy considers the powerful impact of storytelling, once it can guide the user through a compelling narrative by adding value to an app or website , and consequently, to the whole business. How Storytelling can create memorable User Experiences. Stay tuned!

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UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user engagement analysis needs.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing.

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UX Planet

FEBRUARY 2, 2024

In simple terms, prototyping helps validate the feasibility of the product or concept by matching it with user expectations and needs. A prototype is a simulation or sample version of a final product or application used for testing before launch. This works best in the early stages of design, mainly for testing product ideas.

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Healthcare User Testing Feedback Software Product Research 95

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your user engagement analysis needs. Let’s get started!

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Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

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Analytic Tools Data Visualization Feedback Software Research Software 92

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts.

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Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. Looking for a Better Alternative for User Behavior Analysis?

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Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

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UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

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Userpilot

DECEMBER 11, 2023

If you want to truly nail user engagement , then you have to understand how your customers think. It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Get your free Userpilot demo today!

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Userpilot

MAY 16, 2022

It’s not a ‘hack’ or a quick fix: it’s a mindset shift in how you approach your user onboarding process. In this article, we’re going to break down what product-led onboarding is and how product teams can implement it effectively to drive customer success. What is the user onboarding process?

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Userpilot

NOVEMBER 29, 2022

Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. Onboarding tours are the in-product guides that help users get started and discover the value of your product.

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UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

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Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Book a demo now to begin.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer experience needs. Let’s get started!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Product Innovation Educators

MAY 23, 2022

How to load up your brain with your customers’ mindset. How do you figure out what your customers want? Is your product work based on what Sales wants, what an Executive or other HiPPO wants, what your competitor is doing, some insights gained about your customers, or something else? Don’t over-rely on proxies.

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UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

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Roman Pichler

MAY 11, 2021

But the value a product creates is ultimately determined by its users: No product will be successful in the long run if it does not solve a specific user problem, create a tangible benefit, or help the users achieve a specific goal. Stakeholders can be powerful and influential individuals.

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Ronke PM

OCTOBER 5, 2023

Table of Contents What is customer-centricity? Essential customer experiences to consider. Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else.

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Usersnap

JANUARY 8, 2024

From aviation’s decade-spanning aircraft design challenges to construction projects exceeding budgets and deadlines—the common thread is the struggle with unforeseen variables in the real-world. Learn how to use Usersnap for getting product feedback Jump into the example section immediately ? Testing & Feedback 5.

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Userpilot

JUNE 7, 2022

Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. Have a pricing strategy that encourages users to engage with your product.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

JANUARY 25, 2022

It’s a fact of SaaS life that more engaged users are more valuable users. Because increasing user engagement is strongly correlated with improving customer retention. App engagement is a measure of the level of positive interaction that users have with your SaaS application, across all touchpoints.

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UX Planet

JANUARY 9, 2024

This survey, titled “ Learning Management Systems (LMS) Accessibility Feedback Survey ,” focuses on understanding users’ experiences, opinions, and judgments about the accessibility features of different LMS platforms. Your feedback is crucial in our quest to create accessible learning experiences for all.

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Split

MARCH 29, 2024

A production environment in software development is the final stage where applications meet end-users. This environment plays a pivotal role in delivering new features, shaping the user experience, and driving the success of any software product. This is where development teams construct and refine new features.

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Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

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The Product Coalition

AUGUST 3, 2021

Do you want to represent a big idea concisely to your customers or your leadership? If you have an idea, and your intent is to explain it and its constructs, this is a beautiful way to do it. Pick and chose three minimum, four maximum most important constructs of your idea that you would like your audience to know.

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Userpilot

MARCH 23, 2023

It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Run A/B tests of your surveys to see which ones get better responses.

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Product Research User Testing Feedback Software Customer Feedback 86

Userpilot

AUGUST 18, 2022

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? In this article, we’re going to explore what an interactive walkthrough is, dive into some practical industry examples, and unpack how you can create similar experiences in your own SaaS. Ready to dive in?

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Split

MARCH 20, 2024

This spans planning, development, testing, approval, deployment, release, and post-implementation support. With established release review procedures, code progresses to staging and production only after passing predefined quality checks and acceptance tests. What is the Release Management Process Flow?

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UX Planet

FEBRUARY 26, 2024

However, without adequate feedback or dialogue, candidates may not have the opportunity to fully explain their thought process or the rationale behind their design decisions. Asking for alternative way of evaluation, could be a way to deflect criticism and maintain the status quo without seriously considering the feedback provided.

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The Product Guy

NOVEMBER 21, 2018

Truly understanding your customers and finding ways to improve your product is an overwhelmingly daunting task. Customer discovery is key to informing product strategy and there is a mountain of techniques and methods available for conducting customer discovery. It allows you to tap into the most influential customers.

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Gainsight

OCTOBER 20, 2021

You’re getting drilled with feedback and opinions. Here are some benefits of using product-led growth strategies to fuel your efforts: A product focus is a customer focus. When you use user data to inform decisions, it lines your strategy up with the customer experience—and that can boost growth. Production data.

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Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. Onboarding is the ongoing process of educating users about a product. Onboarding processes can be proactive , where the company is driving users towards a known behavior. Don’t forget secondary onboarding, and keep A/B testing your process to improve it over time.

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UX Planet

JANUARY 31, 2024

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. A well-constructed Career Progression Framework (CPF) comes in handy for managers. This advice is especially useful for new design managers.

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The Product Coalition

AUGUST 9, 2021

To top it off, I had no real Product Manager experience. I led sales meetings, talked to developers, even tested the algorithms to determine their accuracy. Finding Your Fit Any perfect fit mandates that there is an overlap between what is desired and what exists. You succeed when you find the right job fit.

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