Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product HQ

JUNE 1, 2024

That’s why they also have to take in feedback and requests regarding the product strategy and product development process. To do so, they leverage customer feedback, product requirements, and stakeholder preferences as input that helps them define the best features for the software.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

ProductPlan

JANUARY 17, 2023

Successful products solve customer problems. The key to product success, then, is simply to understand those problems, and the obvious way to do that is to talk to customers, right? There are all kinds of ways to make mistakes when seeking input from customers: You can talk to the wrong ones. You can talk to too few. Why bother?

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

Mind the Product

JANUARY 24, 2017

Therein lies the opportunity for a product management consultant. Consulting on a part-time and freelance basis may be a viable option for you, depending on where you are in your career. Even if you’re only thinking about it as a temporary move, it’s important to think about the goals you may have as a consultant.

Consulting 70

Consulting Customer Experience User Testing Reporting Tools 70

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

FEBRUARY 5, 2019

When you’re beholden to shareholders, you’re not inclined to incorporate qualitative research or iterative feedback resulting in products that function but don’t delight consumers. Finally, when product/market fit is owned by marketing, perceived product value frequently drives product development versus research insights.

User Testing 149

User Testing Product Marketing Marketing Product Research 149

Userpilot

FEBRUARY 8, 2021

Why is customer segmentation so important for your SaaS? A small number of customers could be your main contributors to revenue and have the highest growth potential. Yet, you might be focusing on the larger group of customers that helped establish your product but are slowing churning. What is Customer Segmentation?

Analytic Tools 95

Analytic Tools Research Software Data Visualization Customer Experience 95

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. Start from a Strategic, Customer-Centric Perspective.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Coalition

JANUARY 24, 2022

Few years back, I had an interview opportunity with Mckinsey for the role of a Product Management consultant. How will you arrive at market sizing estimation, GTM goals & Measures that focus on D2C (direct to customer)? ?? 2)= 168M Hence, the TAM of Smartwatch is around 168M customers in India.

Data Visualization 180

Data Visualization User Testing Research Software Marketing 180

Usersnap

SEPTEMBER 12, 2023

If you are providing more value to your customers, then let your product be appreciated at the price it deserves. In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. What product pricing questions to ask customers?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

UX Studio: Product Management

DECEMBER 7, 2022

This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Top UX Research Agencies: UX studio. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. They get their market information second-hand.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. On-premise software management tends to involve more client-specific customization because each client installs their own version of the software.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

APRIL 1, 2022

Product localization makes the product accessible to users in foreign markets with different languages and cultures. A product localization strategy should cover all the aspects of UX like marketing , sales , features , or UI changes. Payment system localization ensures local users can use payment methods they are used to.

Research Software 94

Research Software Feedback Software User Testing Product Research 94

The Product Manager Coach Blog

SEPTEMBER 5, 2023

In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Innovations arise daily, and staying ahead isn’t just about skill—it’s about insights. It includes tech enthusiasts, market researchers, and even end-users.

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri – Speaker, consultant, and teacher in Product Management. Your users will thank you one day.

Technical Advisors 109

Technical Advisors Product Research Analytic Tools User Testing 109

The Product Coalition

DECEMBER 11, 2023

So they do all sorts of validations and deep analysis processes: market research, business plan, competitive analysis, and so on. If they do it well they are able to raise money, build the product, and the first customers are coming in. Slowly, both the product and the roadmap reflect only what the customers are asking for.

Startups 78

Startups User Testing Customer Experience Roadmap 78

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever. Outcomes Over Hours.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Intercom, Inc.

JUNE 30, 2022

She is the coauthor of Forms that Work: Designing Web Forms for Usability , and she’s been working as a survey consultant for companies and government agencies that want to improve the way they design their surveys.Creating winning forms and surveys has been top of mind for us lately. “Just having responses isn’t good enough.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Bain Public

APRIL 28, 2020

It’s now more important than ever to scan the external environment for signals, look across the market for unmet customer needs, identify significant opportunities about to unfold as well as seize them, integrate them and make use of them commercially. Using Market Sensing and Knowledge Creation. CB Insights.

User Testing 52

User Testing Marketing Customer Feedback Product Research 52

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. It is a Chicago-based mobile app development and consulting company. Red Foundry Min.

Research Software 78

Research Software Analytic Tools Feedback Software Development 78

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. You may also be able to do a bit of competitor research.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

The Product Guy

OCTOBER 9, 2018

It is customary for strategy documents to be living documents, and frequently modified as the product manager receives input and feedback from three main areas: the market as a whole, customers specifically, and voices from inside the company. Leverage the wisdom of customers who don’t just want to beat you up about features.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever. Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever. Outcomes Over Hours.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

PMLesson's Ace the PM Interview

MAY 19, 2020

Product Marketing is a very new role in the industry - it sits at the intersection of product and marketing but the function influences several areas of the organization including design, sales, support, and engineering. Communication Clear communication is one of the most important traits of being a solid Product Marketing Manager.

Product Marketing 52

Product Marketing User Testing Marketing Technical Review 52

Actuation Consulting

JULY 6, 2018

A Persona is a representation of a group of customers with similar characteristics. You gather data to create the Personas through primary research and also through Voice-of-the-Customer activities. An end user or a purchasing manager is an example. User Personas. What Is a Persona?

User Testing 40

User Testing Customer Experience User Friction Data Visualization 40

ProductPlan

JUNE 22, 2021

After the product team has identified this need and validated it with potential users, they will develop the product roadmap. The process of needfinding requires product teams to interact with customers and observe them in their normal routines. How Is Needfinding Different from Other Types of Customer Research?

User Testing 40

User Testing Product Research Customer Feedback Research Software 40

Innovatemap

JUNE 11, 2020

Let’s say that you have a digital product such as a customer portal or an idea for a new application to transact with vendors. Development firms are experts in technology and engineering, consulting firms know organizational transformation and strategy. Marketing agencies understand graphic design and how to target various audiences.

Research Software 52

Research Software User Testing Product Research Customer Experience 52

UX Studio: Product Management

MARCH 5, 2024

This company looked to cover two of their researchers starting their maternity leave. They contacted us to consult on their situation and find a solution whether and how we can help them. Ultimately, they signed a contract for two of our researcher colleagues for a year. What is more, with different professional backgrounds.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Pragmatic Marketing

JULY 25, 2018

They envision a great launch, good press coverage, praise from early adopters, healthy sales pipeline and feedback for the next iteration. Typically, this is the plight of a team that isn't dialed into its market. Market-driven organizations focus on solving "major" customer problems for which customers can see immediate value.

Technical Review 70

Technical Review Product Research User Testing Reporting Tools 70

Pragmatic Marketing

JULY 25, 2018

They envision a great launch, good press coverage, praise from early adopters, healthy sales pipeline and feedback for the next iteration. Typically, this is the plight of a team that isn't dialed into its market. Market-driven organizations focus on solving "major" customer problems for which customers can see immediate value.

Technical Review 70

Technical Review Product Research User Testing Reporting Tools 70

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Marketers succeed in personalization in real time.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52