Intercom, Inc.

APRIL 8, 2020

As the situation escalated a few weeks ago we consulted our business continuity plans and thought hard about the challenges our business would face. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

The Product Coalition

MAY 4, 2020

We had a look at common remote agile anti-patterns; we analyzed remote Retrospectives, Sprint Plannings as well as remote Sprint Reviews based on Liberating Structures. no guessing is necessary: The Daily Scrum is a 15-minute time-boxed event for the Development Team. Do you want to get this article in your inbox?

Reporting Tools 78

Reporting Tools Technical Review Customer Experience Systems Review 78

The Product Coalition

MARCH 5, 2024

However, successfully implementing agility into your company can provide 20%-30% financial gains according to research by McKinsey & Company, and increased parallel process and employee experiences have a direct causal impact on revenue by more than 50% according to Harvard Business Review. Technology development is cognitive work.

Agile 106

Agile Data Visualization Research Software Reporting Tools 106

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Compute also affects logon time performance.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Strategy 2 — Systems. Our data systems are communicating to its users. Allow for non-technical colleagues to explore data.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Mixpanel

MARCH 5, 2019

When you wanted to analyze user actions, you used our point-and-click visual tool to create events you care about. This allows a non-technical user to decrease the time from question to answer without the need to involve technical teams. We abandoned the codeless and automatic event collection model and believe you should, too.

Analytic Tools 45

Analytic Tools Data Visualization Software Review Technical Review 45

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Nulab

FEBRUARY 11, 2019

The four invited speakers were: Gajendra Krishna – Managing Consultant and Data Evangelist. This talk focuses on modern data architecture – its features and how self-learning, intelligent systems can manage and make sense of huge volumes of data, distill insights, and help companies be more efficient and effective.

Data Visualization 40

Data Visualization Analytic Tools Artificial Inteligence Systems Review 40

Intercom, Inc.

JUNE 17, 2021

It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. I’m also based in Dublin, and I manage our employee events program globally, as well as our food program and our community. And then, we’re going to use new technologies for hassle-free sharing.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

ProductPlan

OCTOBER 29, 2019

When we talk about the customer journey, it, unfortunately, must include these kinds of unfortunate events. Code Spaces had to shutter their doors after they had massive amounts of data wiped out due to a hack, and more often than not , small businesses go under after major cyber attacks. Security lapses come in all shapes and sizes.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) Technology has enabled new ways of doing business. ” In the U.S.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

MAY 8, 2018

guidelines for system’s configuration and installation, operating instructions, list of files included, troubleshooting, changelog, detected bugs), Requirements files (requirements.txt, package.json) that contain the lists of packages to install when setting up the environment, Description of key algorithms (e.g. Scrum, Scrumban)?

Feedback Software 60

Feedback Software Research Software Software Review User Testing 60

eG Innovations

FEBRUARY 25, 2019

George Spiers provided all answers based on his real-world Citrix consulting projects. Default settings in the operating system are not the best. Other reasons for slow printing can be due to outdated/problematic print drivers in use, or lack of bandwidth/prioritization of the printing virtual channel (ICA). Windows 2016.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Bain Public

FEBRUARY 26, 2020

Thanks to Livescale, live shopping allows brands to monetize their social influence, promote their products on video, and sell online with live streaming solutions where orders and payment systems go right to their e-commerce platform. This includes overseeing important live stream events with their premium clients (e.g.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

Mironov Consulting

APRIL 7, 2018

We all know that a broad sampling of direct users is important, but somehow not as important (or as urgent) as other product tasks at hand: account escalations, rearranged priorities, stories/epics/features, technical spec reviews, launch meetings, budget battles, roadmap presentations, retrospectives, pizza for the team.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

freshtrax

JULY 23, 2019

World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). Top 10 Japanese Tech Companies. Mitsubishi UFJ Research and Consulting, 2018 ). Mitsubishi UFJ Research and Consulting, 20189 ). The population of Japan is about 126.8 Worldometers, 2019 ). million by 2050.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Performance – a front end powered by React performs noticeably better than non-React interfaces.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. Book a free consultation today.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Bain Public

NOVEMBER 4, 2018

As promised, here are the slides from my talk at Impact Product Management Conference 2018 event in Budapest, Hungary. Organizations don’t always wants product managers to align product (or technology) initiatives with the business strategy. Remain aware of company culture while managing the product system to build social capital.

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. If you are looking for a web design company in Sacramento, contact us to book a free consultation. Capitol Tech Solutions.

Research Software 77

Research Software User Testing Technical Review Product Research 77

eG Innovations

AUGUST 4, 2022

As a result, enterprises end up spending a lot of time and money having consultants tune thresholds manually and most adopt technologies that include dynamic thresholding capabilities. Similar configuration is needed in comparable cloud technologies such as Amazon’s AWS (Amazon Web Service) CloudWatch. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Modus Create

SEPTEMBER 4, 2019

Review the official Atlassian Licensing FAQs as this is subject to change. Server doesn’t support clustering and high-availability, which is crucial for ensuring a mission-critical system is accessible 24/7. When systems go down, loss of productivity translates into extra cost for your company.

Reporting Tools 13

Reporting Tools Data Visualization Software Review Systems Review 13

Amplitude

FEBRUARY 11, 2021

Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication. We’ve built the best analytics solution around, so, naturally, it’s a core part of our product management tech stack. Product Development.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX. Your customers define your brand identity.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Pure-play MSPs focus on a single vendor or technology, which is usually their core service.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. ” One-on-One Consulting Most customer training efforts begin as one-on-one consulting. Add to that the fact that customers appreciate one-on-one consulting.

Education 52

Education User Testing Customer Experience Research Software 52