DISQO

OCTOBER 24, 2019

It’s survival of the fittest for agencies and management consulting firms in 2019. Every one of the ‘Big Four’ consulting firms known for their accounting prowess are now seen as experts in digital. What many savvy consulting leaders continue to realize is that business models are evolving faster than ever.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

APRIL 2, 2020

It’s everyone’s responsibility to prevent the spread of COVID-19,” Richard Crone, a payments expert and CEO of Crone Consulting LLC told NerdWallet. However, only 45% indicate that accessing cash right now is important or extremely important, indicating that most people trust the online banking system.

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

It’s everyone’s responsibility to prevent the spread of COVID-19,” Richard Crone, a payments expert and CEO of Crone Consulting LLC told NerdWallet. However, only 45% indicate that accessing cash right now is important or extremely important, indicating that most people trust the online banking system.

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

MAY 1, 2020

One of Alpha’s partners, digital experience consulting firm Bottle Rocket , recently researched the impact of COVID-19 on the QSR industry and how customer preferences are changing quickly. Despite the uptick in food deliveries, most customers need incentives to order from a restaurant’s website or app right now.

User Testing 52

User Testing Research Software Feedback Loop Reporting Tools 52

DISQO

MAY 1, 2020

One of Alpha’s partners, digital experience consulting firm Bottle Rocket , recently researched the impact of COVID-19 on the QSR industry and how customer preferences are changing quickly. Despite the uptick in food deliveries, most customers need incentives to order from a restaurant’s website or app right now.

User Testing 52

User Testing Research Software Feedback Loop Reporting Tools 52

Intercom, Inc.

AUGUST 6, 2020

But that sort of transformation doesn’t just happen on its own – it is the culmination of the tireless work and effort of millions of engineers and developers, building new things and overwriting old tools. I continued that journey with more software programming languages like Pearl and Java and so on. Jordan: That’s great.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Userpilot

NOVEMBER 29, 2023

This article shows you six of the best tools to use. TL;DR Heatmaps provide graphical representations of how users engage with your app pages. Heatmaps help SaaS companies improve feature discovery , shorten time to value, and deliver better user experiences. Why do SaaS companies use heatmapping tools?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Embedded Analytics 103

Mind the Product

DECEMBER 7, 2016

My epiphany has made me realise I can use Product tools and techniques to develop the team and simultaneously demonstrate these tools and techniques to them. To develop my strategy I consulted with some of the key players (stakeholders) and the team (squad) members. Which means qualitative feedback is the key measure.

Product Research 70

Product Research User Testing Development Product Management 70

DISQO

JUNE 30, 2017

When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Meanwhile, input from customers lies towards the bottom of the list.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Meanwhile, input from customers lies towards the bottom of the list.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? and a few other technologies. Video, Slides, & Transcript below. Upcoming Events. Transcript.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Userpilot

JULY 30, 2022

If you want your SaaS to survive (and thrive), it’s critically important to avoid pitfalls and major user onboarding mistakes. So in this article, we’re going to deep dive into 7 of the most common user onboarding mistakes – and map out tools and tactics to help you avoid them. 4 – Not providing contextual help.

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Customer Feedback 98

Gainsight

DECEMBER 10, 2020

You can overcome this problem by merely having a single source of truth, and we believe the best solution for customer and product data is Gainsight. To reduce friction points across the journey, people who interact with the customer must use the same platform to focus on the customer journey. How do you ensure a unified journey?

Customer Experience 52

Customer Experience Feedback Software Product Research User Testing 52

Intercom, Inc.

MAY 12, 2020

It’s hard at times to ensure that PMs and designers are getting that direct feedback loop with users , but it pays enormous dividends. Create a safe environment for sound product judgment to develop by ensuring feedback is immediate, clear and concrete. And then two, design the right solution for them.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. What’s the solution? Today, 43% of product managers rely on independent company and industry blogs, while 39% consult Medium. appeared first on Feedback Loop. Just throw money at the problem.

Product Research 40

Product Research Data Visualization Reporting Tools Product Management 40

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. What’s the solution? Today, 43% of product managers rely on independent company and industry blogs, while 39% consult Medium. appeared first on Feedback Loop. Just throw money at the problem.

Product Research 40

Product Research Data Visualization Reporting Tools Product Management 40

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. To investigate this, we partnered with Alpha’s rapid consumer feedback platform to survey 350 members of the UK general population and, crucially, our customers.

User Testing 52

User Testing Customer Feedback Product Research Customer Experience 52

DISQO

MAY 21, 2020

This article was originally published by William Trump, Consumer Behavior Consultant at Swiss Re , on LinkedIn and has been republished here with permission. To investigate this, we partnered with Alpha’s rapid consumer feedback platform to survey 350 members of the UK general population and, crucially, our customers.

User Testing 52

User Testing Customer Feedback Product Research Customer Experience 52

Gainsight

JUNE 10, 2021

Building Programs That Drive Adoption at Scale: KC Duggan, Director of Revenue Systems at MINDBODY, JT Eborn MBA of PMP Instructure, Melissa Allen the Sr. Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. How clean is your data?

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. This can be done by providing training , using user-friendly tools that non-specialist teams can use, and promoting a culture of collaboration and sharing. Here’s how you can do it in your SaaS.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105

DISQO

NOVEMBER 1, 2016

That’s why two years ago we started building Alpha , a platform for Fortune 500 product teams to turn hypotheses into customer insight within 24 hours without having to tap any internal capabilities or navigate compliance obstacles. Recently, they collectively surpassed 2,000 experiments on our platform!

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

That’s why two years ago we started building Alpha , a platform for Fortune 500 product teams to turn hypotheses into customer insight within 24 hours without having to tap any internal capabilities or navigate compliance obstacles. Recently, they collectively surpassed 2,000 experiments on our platform!

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40