Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. So we said, “How can we take the innovation around payment and integrate it into a piece of software that will make it usable for finance teams and modern companies?”

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

OCTOBER 22, 2019

When you’re a rep, you could be thinking about outbounding to prospects, building pipeline, or moving forward the opportunities already in play. However, this can go off the rails if the decision is ramrodded through without taking the time to consult parties who might have valuable insights.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Gainsight

JANUARY 18, 2021

He believes his job entails everything outbound through product marketing into the field organization. He started in investment banking and later found himself in management consulting at Boston Consulting Group (BCG). It’s a classic story of what management consultants do,” Chris said. “I That’s interesting.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Intercom, Inc.

JULY 29, 2021

But because they couldn’t be in the office, we brought in some consultants on the sales enablement side and we beefed up our sales force and our customer platform. We also brought in some consultants because things are happening so fast you can hire and train, or you can purchase the knowledge and the experience as well.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

eG Innovations

AUGUST 24, 2021

Many of our customers in certain sectors, such as finance, healthcare, and government prefer to opt for a traditional fully on-premises solution. Additionally, eG Innovations maintains local offices and staff in all our SaaS regions to ensure that we can provide consultancy, training, and support within region and onsite, if necessary.

Reporting Tools 52

Reporting Tools Enterprise Data Visualization Government 52

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. This makes sense when most outbound spending is through Marketing (not field sales) and we can isolate campaigns or messages or channels with enough volume to accurately compute CAC. But metrics aren’t generic.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Intercom, Inc.

SEPTEMBER 8, 2021

I helped to build out our EDU org, our non-profit org, our SMB org, our compete programs, our outbound motion, and all of these things are actually all now full functions today at Slack. In fact, we’ve just started building our outbound motion. It’s high risk of things going wrong, it’s a very sensitive thing. .

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118