Product Management University

DECEMBER 2, 2022

There are senior executives in the C-suite (buyer personas) that have VPs and directors reporting to them, the department heads. Then the department heads have managers and staff reporting to them (user personas). This persona focuses on what the user wants to achieve with your product or software. Goal-Directed Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Over the course of the conversation you’ll learn not just about what makes a good leader, but a good ally, a good colleague, and a good friend.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. We stopped using the system within a month.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Modus Create

DECEMBER 16, 2021

Technical debt refers to the cost you accumulate by favoring easy and quick solutions over best practices in engineering. Align Technology & Product Roadmaps. provides an elegant way to look at both technology and product roadmaps — they are two sides of the same coin. What is Technical Debt? Our partner Aha!

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

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Product Management Product Manager Data Visualization Weak Development Team 183

The Product Coalition

AUGUST 8, 2018

It is supported by digital tools (web and mobile) and, for many members, the opportunity to attend weekly meetings for information, inspiration, and community. My team is responsible for those digital tools. Engineering reports to our fabulous CTO. They want companies not only to service a functional need for them.

Reporting Tools 60

Reporting Tools Research Software User Testing Onboarding KPIs 60

The Product Coalition

FEBRUARY 1, 2021

If the people reporting to you know better how to do their job, what is your role as a manager? It can be a full-blown CPO responsibility or a CTO who runs both product and technology. Of course, the same applies even if you are not a founder and find yourself in this situation. Don’t worry, you are still needed.

CTO Coach 97

CTO Coach Reporting Tools CTO Management 97

BrainMates

JULY 23, 2019

Arcadier , an e-commerce SaaS marketplace builder based in Singapore, originally came to a Brainmates Product Management course in Singapore, before engaging us for further specialised workplace training. We spoke with Chief Technology Officer, Paul Cascun to talk about how in-house Product Management training changed the game.

Fractional CTO 40

Fractional CTO CTO Embedded Analytics Reporting Tools 40

Under 10 Consulting

DECEMBER 19, 2019

for future products and services, Planning. But for the long term, let's get marketing to solve this for all sales teams—with an ebook or a video explanation by our CTO for the reasons behind your choices. . Development and marketing teams are responsible for solutions. . Of course, it doesn't hurt to be technical.

CTO Coach 52

CTO Coach Reporting Tools CTO Engineering 52

BrainMates

JULY 3, 2018

You play in a sandpit with technology and other talented professionals. The Chief Product Officer (CPO) or Vice President of Product Management (VP of Product) roles are more common in larger organisations, and usually report directly to the CEO. It is all of the above plus more. Product Manager career options.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

PMLesson's Ace the PM Interview

JANUARY 18, 2022

Many other PMs either look up to them or directly report to product leaders in their day-to-day responsibilities. However, at larger companies, there could be several Directors reporting to a Vice-President. In these cases, VPs of Product will report directly to the CEO of the company on product goals and strategy.

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

Modus Create

FEBRUARY 24, 2020

As consumers have raised their expectations of what they want out of digital and physical products and services, companies have had to act on those increased demands or risk losing their business with little chance such business ever returns. Several recent studies indicate that investing in design is a worthwhile initiative.

User Testing 106

User Testing Product Research Customer Experience CTO 106

The Product Coalition

OCTOBER 27, 2020

And the damage is tainting the reputation of a great way to build software in complex environments. One of the well-known cargo cult examples with regard to technology was described by Richard Feynman: In the South Seas there is a cargo cult of people. Stakeholders bypass Product Owners by talking directly to developers or the CTO.

Agile 98

Agile Fractional CTO User Testing Reporting Tools 98

Johanna Rothman

SEPTEMBER 28, 2018

In this image, that’s the VP/CIO/CTO. Here’s the interesting part: Every architectural layer has a middle manager who reports to the senior manager. That’s a relic of how we centralize “support” functions and report profit and loss to the outside world. That’s why I called it “typical.”

Fractional CTO 74

Fractional CTO Agile CTO Reporting Tools 74

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. What is a staff engineer?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Crafty CTO

JULY 21, 2023

percent jump and Microsoft’s smaller but still-significant drop, both at 12:04pm, were clearly caused by Gurman’s report. Bloomberg Terminal subscribers get such reports before anyone else. Bloomberg employees, of course, know such information before it’s published, but I’m sure never do anything untoward with it.)

Artificial Inteligence 40

Artificial Inteligence Technical Review Reporting Tools Generative AI 40

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

Usersnap

JANUARY 12, 2022

HINT HINT: Usersnap’s customer feedback platform is perfect to collect, manage and act with confidence on product decisions. The best recipe for a winning solution is a coordinated, interdepartmental push to achieve success. This involves using product feedback, which is a critical tool for any product team.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. However, the Mac community was also very vocal, with passionate fans of their platform, and is also important to note that this community had very little love for Microsoft.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Product Talk

MARCH 1, 2023

If you want help building your outcome mindset, check out our Defining Outcomes course. Other common responses included the product manager, the sales team, the CTO (again, one of the options), and Directors of Product or Engineering. It’s not a solution or feature request. I was surprised to see that 77.6%

Product Research 193

Product Research Data Visualization Customer Feedback Weak Development Team 193

ProductPlan

JUNE 22, 2023

Product-led growth is a business strategy in which a company uses its product as the main tool to acquire customers. Specifically, we’ll employ the help of the recently published 2023 State of Product Management Report. Traditionally, product managers have reported to either engineering or marketing leaders.

Data Visualization 73

Data Visualization Reporting Tools Customer Experience Product Research 73

PMLesson's Ace the PM Interview

JUNE 9, 2020

For example, imagine that a CTO is looking to develop and bring to market a software product. They would then formulate a program charged with the software delivery, of which a TPM would manage. Today’s organizations are heavily dependent on modern technologies. But why do companies need TPMs anyway?

Reporting Tools 98

Reporting Tools Fractional CTO Fractional VPE CTO 98

ProductPlan

SEPTEMBER 17, 2019

Product ops is a role still very much in its infancy, but it’s starting to show up more and more in technology company org charts. Product Ops responsibilities: Manage the product management tool stack: Once upon a time product management didn’t have any tools of their own. You’ll need to understand what tools you’re using.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Userpilot

MARCH 7, 2024

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Cultural Differences and Conflict Avoidance. Remote Working and Distributed Teams.

Product Research 166

Product Research Research Software Feedback Software User Testing 166

Crafty CTO

MAY 1, 2020

Shape Up differentiates between imagined tasks – " tasks we think we need to do at the start of a project " – and discovered tasks – “ tasks we discover we need to do in the course of doing real work.” We never did figure out a good system for managing uncertainty. ” No status reports.

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

ProductPlan

FEBRUARY 11, 2020

That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals. When companies are reacting instead of being proactive—or are impatient and continuously changing course—product managers don’t get a real chance to devise and execute longer-term plans.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Mind the Product

JULY 9, 2018

While there is still no one-size-fits-all solution, a standard is emerging from most successful product teams and organisations that can serve as a template for your own: Product Management Career Ladder. Most companies don’t need all these tiers of course, so it’s important to think about how this fits in to your organisation.

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Product Management Product Manager CTO Coach User Testing 194

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. “I started out in financial services which took me to data and CRM in marketing. in Political Economy and a Certificate in Entrepreneurship & Technology.” “I started as a software developer.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

JULY 9, 2020

Of course, theory is important, don’t get me wrong, but marketing is not a discipline that you can just learn from the books and then be good at it. And we make sure that you use the software that you review and that you are legit. Kevin: Absolutely. You have to do it. You have to be a practitioner.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Peldi Guilizzoni (CEO/Founder, Balsamiq) – 10 Years Of Balsamiq: What I’ve Learned from Business of Software Conference. You’re all nodding like of course you idiot. Peldi Guilizzoni, Founder/CEO, Balsamiq.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. They don’t know what you want them to do.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Not everyone is doing startups, of course.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Not everyone is doing startups, of course.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Mind the Product

APRIL 3, 2017

We began by offering short courses, growing out of the Massive Open Online Course movement coming out of the US, dubbed by Clay Shirky as education’s MP3. We now have 120 course creating partners, who have created nearly 500 courses, which have been taken by over six million learners from over 190 countries. Where next?

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Agile Product Research Reporting Tools Vision 139