Intercom, Inc.
AUGUST 18, 2022
When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.
The Product Coalition
JANUARY 16, 2024
Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. The whirlwind of change, driven by intense collaboration with design and engineering, was short-term focused — almost to a fault. In our excitement, our roadmap drifted off course and left us stranded on an unfamiliar island.
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PMLesson's Ace the PM Interview
MAY 12, 2020
You’ve got multiple offers from startups engineering positions, but how do you choose which one to take? With so many factors to consider, this article aims to compile the most important factors into one easy-to-read resource for software engineers evaluating startup offers. It’s the wild west out there.
Intercom, Inc.
FEBRUARY 26, 2018
by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.
The Product Coalition
MARCH 29, 2018
I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” Yet most of the product community’s dialogue centers around the relationship with product and engineering. I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ).
Intercom, Inc.
JUNE 3, 2021
That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. And then, of course, the speculation too. Should we sink bigger? Should we plan bigger? Like, scarcity of resources is a good thing.
The Product Coalition
DECEMBER 8, 2020
Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. The tool had to be analysed by legal; he had to say what he was going to put on the web, and procurement had to get involved due to data privacy needs. like existing businesses?
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