Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Of course, your organization may look/behave very differently.    Probably only 10 lines of code.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. How to make sure that such software products are truly universal?

Weak Development Team 171

Weak Development Team UX User Testing Technical Review 171

Intercom, Inc.

APRIL 28, 2020

Above all, we have fostered a culture that encourages strong opinions – our opinions can change with time and circumstance, of course, but what remains consistent is our commitment to carefully and deeply considering our beliefs, and above all testing them. Design workshops that work: How to get better at brainstorming.

Feedback Software 129

Feedback Software Software Review Systems Review User Testing 129

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. Next up, you need to validate the idea before you start writing code.

User Testing 94

User Testing Feedback Software Research Software Product Research 94

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. Aim to get good reviews on platforms like G2, Capterra, and SourceForge.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

Userpilot

JANUARY 18, 2023

Simplifying the onboarding experience , personalizing the journey based on the JTBD, and optimizing in-app messaging can all boost your product-led growth rate. Whether your reviews, testimonials, and case studies are coming from freemium or free trial users or paying customers, you need to leverage this social proof moving forward.

Analytic Tools 91

Analytic Tools Feedback Software Onboarding KPIs Marketing 91

Intercom, Inc.

DECEMBER 10, 2018

All your messaging is marketing, both before and after the sale. This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. Collect positive reviews. You can use in-app prompts to ask for these reviews. Mixpanel’s study of 1.3

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

The Product Coalition

NOVEMBER 2, 2022

The main thing is to implement unique features in your software product. Of course, it is hard to become as successful as Instagram (the platform attracted 100,000 users in one week after launch). As the project developed, new features made the software a unique and almost universal solution for individuals and businesses.

Analytic Tools 113

Analytic Tools Research Software Feedback Software User Testing 113

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Course management functionality to enable admins and training managers to easily create and upload their courses.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

Intercom, Inc.

AUGUST 7, 2019

Of course, many products have unavoidable complexity. If getting started with your product requires new users to install software, invite colleagues or message customers, then the path to value may not seem as short or straightforward. The pull from what could be achieved with this new product. Strengthen the pull.

Customer Experience 223

Customer Experience User Testing Customer Feedback User Friction 223

The Product Coalition

MAY 27, 2020

For example, the code for certain areas of text doesn’t take into consideration the space needed for some languages, meaning more working hours must to go into fixing this. Proofreading can happen on many levels, either in a source file, or in the translation management software. Translatable texts?—?usually

Feedback Software 130

Feedback Software Technical Advisors User Testing Software Review 130

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. When making changes, A/B test different versions to choose the best-performing one. Such a message sends a dopamine shot up their bloodstream and reinforces the desired behavior. Adding quizzes to review what they’ve learned. A/B test results in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

MARCH 9, 2021

But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history. Take care of the tech stack for push messages as well.

Reporting Tools 164

Reporting Tools Weak Development Team Development Technical Review 164

Userpilot

OCTOBER 11, 2021

Adoption and customer success best practices: don't forget about secondary onboarding , reward users for achieving milestones, celebrate successes with your customers, A/B test in-app experiences , and try using micro-videos to engage the customer. Of course, what you do after (i.e What is SaaS marketing?

Feedback Software 109

Feedback Software User Testing Product Research Customer Experience 109

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. The most effective way to achieve this is to use in-app engagement software to design positive experiences.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90

Modus Create

MARCH 8, 2021

Your team just developed a new cool feature to automate emails, but after testing, your quality assurance team found three critical issues caused by merging with a branch from another team. Due to time constraints, not everything will be fixed. Does this situation sound familiar? Externally.

Software Review 98

Software Review User Testing Systems Review Product Research 98

Userpilot

JANUARY 31, 2023

That starts with clear product positioning and unambiguous messaging. a personal message on a welcome page ) and using engaging UX patterns like checklists, guides, and gamification. You can run A/B tests , diving into more detailed metrics on user behavior when you need to. Miro’s punchy messaging does a great job.

Onboarding KPIs 94

Onboarding KPIs User Testing Analytic Tools Feedback Software 94

Userpilot

DECEMBER 5, 2023

Userpilot could be a better alternative to Mixpanels due to the combination of its advanced funnel reporting, native product analytics capabilities, and in-app flows for acting on the data you gather. For instance, you could see the median amount of time it takes before users send their first message through your software application.

Data Visualization 89

Data Visualization Reporting Tools Analytic Tools Customer Feedback 89

Userpilot

FEBRUARY 20, 2023

For example, this could be 1) logging in 2) inviting a teammate, and 3) sending them a message. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

FEBRUARY 21, 2023

You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review. How does it work?

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

APRIL 20, 2022

Of course, there’s no one size fits all, but there are specific techniques that work well mostly because they have one thing in common. Here’s what we found from our study of various trials and industries: The B2B sector benchmark is between 14-and 25% due to the complexity of the SaaS products involved.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization User Testing 92

Userpilot

AUGUST 6, 2023

Segmentation and split-testing are two best practices that can help you improve the omnichannel experience for your customers. The omnichannel approach dictates that these different digital channels should all connect seamlessly and integrate with one another to ensure consistent messaging while catering to customer needs.

Customer Experience 77

Customer Experience User Testing Customer Feedback Feedback Software 77

Usersnap

DECEMBER 14, 2021

In the course of this blog, we’ll explain what exit surveys are, why they matter, what the best questions to ask are, ways to cut churn using exit surveys, and how to put one together for yourself. Harvard Business Review has found that simply asking for feedback actually improves customer sentiment. Bring churned users back.

Feedback Software 96

Feedback Software Customer Experience User Testing Product Research 96

Userpilot

FEBRUARY 9, 2022

To make the most of your user onboarding use gamification , make sure to segment your customers and A/B test each user onboarding flow to see which helps you drive your goals up. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software.

Analytic Tools 89

Analytic Tools Research Software Onboarding KPIs Customer Experience 89

Userpilot

JUNE 17, 2021

It’s often used to fill empty states , for internal product testing purposes, on sales calls, or to facilitate self-serve sales. For example, if you were testing an online course platform that you built, you’d need to put in some dummy users before being able to show it to real customers. Try this project management software.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

APRIL 16, 2024

When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. WalkMe product tours let you build interactive walkthroughs with low-code/no-code UI patterns. Coded customization. Then you’re in the right place!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52