Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Software engineers have the option to stick to software development at higher and higher levels. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

PMLesson's Ace the PM Interview

JUNE 19, 2022

However, the role of a cloud architect is not an entry-level position. You will need extensive technical experience to qualify for most professional cloud architect positions. There's no set path or career trajectory (besides a background in computer science, of course). So, how do you become a cloud architect then?

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

The Product Coalition

MARCH 11, 2024

Boasting over 500 million users , it offers a freemium model: free basic language courses with an option to upgrade to Duolingo Plus for an ad-free experience, offline lessons, and streak repair. For example, Duolingo’s daily streak system encourages consistent learning.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Well, of course, they know what a staff engineer is, but I didn’t actually know what a staff engineer was.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Roman Pichler

NOVEMBER 1, 2022

Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. As its name suggests, this roadmap focuses on product goals and outcomes, such as acquiring customers, increasing engagement, and future-proofing the product by removing technical debt.

Roadmap 316

Roadmap Weak Development Team Customer Experience Reporting Tools 316

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Ronke PM

APRIL 11, 2024

The success of products that combine utility and delight is partly due to the innovative and fearless cross-functional team that developed it. This customer-obsessed approach involves seeking and valuing customer feedback shared across the organization to inform solutions to problems. Why is Customer Feedback Important?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. It is currently one of the most in-demand tech positions. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Of course, your organization may look/behave very differently.    Now.

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Reporting Tools Software Review Technical Review Weak Development Team 105

The Product HQ

FEBRUARY 6, 2023

Curious to find out the average salary of a senior technical product manager? In today’s market, the necessity for senior technical product managers is high. The role of senior technical product manager requires extensive knowledge and understanding of products that, in the end, produce high-value deliverables.

Technical Review 52

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Nulab

SEPTEMBER 22, 2021

Without this knowledge, you could end up sinking hundreds, thousands — or even millions of dollars into a product or service that no one actually wants (looking at you, Google Glass ). Of course, wasting money on an unwanted venture is the worst-case scenario. Research part 1: Qualitative research for competitive positioning.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. It's been estimated that the number of open computing positions will exceed qualified candidates by nearly 1,000,000 in 2020. Focus Areas Currently, Lambda School has two main courses: a data science course and a full-stack web development.

Software Review 85

Software Review Technical Review Web Development Web Developers 85

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. And other platforms can’t really provide this, so I’ve made it the core thesis of AfterHour. It can’t just be built on decentralized tech or made only for cat and dog pictures. They say write what you know.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. To help you formulate your strategy, here are five ways product managers can re-focus on their mobile customers, backed by data from our 2020 Mobile Engagement Benchmark Report.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. SaaS companies are increasingly investing in product marketing to stand out in a competitive market with effective product launches , positioning, and improved product experiences. Best product marketing tools.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. We learned a lot. Paul Adams: Yeah.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Userpilot

DECEMBER 13, 2023

Improves key metrics at each customer touchpoint As a comprehensive plan, a UX strategy enables delivering a consistently positive user experience along the whole user journey. Value innovation – providing an innovative and disruptive solution to user problems at a lower cost to maximize the perceived value of the product.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. I have worked in 14 startups, founded four, and have held executive positions for better than two-thirds of my career. And while I have taught for more than a decade at the graduate level, I was never part of the academic ecosystem.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

UX Studio

OCTOBER 11, 2022

more if they receive a positive customer experience (CX)? People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. They’re also more likely to generate word-of-mouth marketing by leaving a review and recommending it to their friends. .

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

Userpilot

JULY 20, 2021

For several years I worked in head Marketing and Digital positions. I also worked with numerous tech startups and even built and run companies myself. In short, here are the things you should be checking for in a product audit: reported problems. reported ICP. positioning. online reviews. Reported problems.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

UserVoice

MARCH 7, 2017

We recently published a report on The Influence of Feedback on the Product Development Process , based on findings from a survey of 200 people in product roles of varying seniority at a range of organizations. You can then create reports that extract that data for your convenience. Leveraging CRM as a data source.

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Customer Feedback Data Visualization User Testing Reporting Tools 200

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Analyzing and reporting on progress. Technical Product Manager role.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

PMLesson's Ace the PM Interview

APRIL 26, 2022

Check out our complete Data Science Interview Prep Course.  Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Data Science Interview Course Worried about data science interview questions? Practice common data science questions in this course.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. 2021 Achieving Customer Amazement survey report. They love being informed.” Shep: Sure.

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

The Product HQ

MAY 10, 2024

It is a technical role that requires an understanding of data science, data engineering, data management, the product management process, development, UX, business intelligence, and much more so if you have a relevant background in any of these fields, it will get easier for you to get started. The more you study, the better.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

ProductPlan

DECEMBER 11, 2019

Sure, product managers need numbers to report up the chain to track progress around goals. In our upcoming 2020 Product Management report, 34% of product managers said that t heir primary product success metric was business-oriented metrics. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Modus Create

APRIL 27, 2020

Adopting a modern tech stack is essential for any organization embracing the digital transformation journey. Unlike many other frameworks, React is focused on a specific goal – view rendering – leaving software architects the flexibility to finely tailor the rest of the ecosystem. You should never be in this position.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Mixpanel

DECEMBER 7, 2021

Access to data and analysis tools is what is driving this change: So much of the data being leveraged to solve product problems these days can be retrieved from a self-serve product analytics tool like Mixpanel, not laboriously large batches of SQL queries. Say you’re looking to launch a new subscription service.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Work with the product.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

JULY 10, 2020

TL; DR: Agile Laws and Remote Agile On numerous occasions in the recent past, working with distributed agile teams has amplified existing organizational, technical, and cultural challenges in many organizations. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

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Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC.

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