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Ask Teresa: Does the engineer in a product trio need to be the tech lead? In the past, I’ve sometimes used language like “design lead” or “tech lead” to refer to the design and engineering members of the trio. So let’s take a closer look at what I mean by the term “tech lead” and how you can apply this to your own team.
From surfacing hidden landmines during duediligence to bringing entire product orgs under one cohesive vision, Brians got the battle scarsand the winsto prove it. Below, well unpack his real-world advice on making acquisitions work, retaining your best people, and aligning tech stacks for a post-merger world that actually innovates.
Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.
Learn Targeted Skills in Small Chunks On the Go Today, Product Management University announced the availability of 15 new micro learning courses for high technology product managers in B2B. Product Management University micro learning courses are offered in live virtual, onsite and on-demand e-learning formats.
We’re well overdue a conversation about Product Managers and technical skills. And yet…we all seem to stay hung up on technical skills. Here we’re going into asking the age-old question: do Product Managers need technical skills? Why does learning new tech skills feel like such an insurmountable challenge?
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).
After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Well, of course, they know what a staff engineer is, but I didn’t actually know what a staff engineer was. Brian: Great.
New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers. But they’re facing big barriers.
A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.
In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.
For more: Lennybot | Podcast | Courses | Hiring | Swag Subscribe now Annual subscribers get a free year of Perplexity Pro, Notion, Superhuman, Linear, and Granola , along with access to the entire 5-year back catalog and a thriving members-only Slack community. Then iron out any adjustments as a result of these reviews.
As the person in charge of the product, you depend on the work of the development team and you are, of course, affected by poor performance. Additionally, you’ve invited the senior management sponsor to the upcoming sprint review meeting to secure the individual’s continued support. This did not solve anything, of course.
And just because APIs are slightly more technical products, that doesnt mean that you cant apply discovery to them. Chi started sitting in on quarterly business reviews with top vendors. To make this happen, Chi needed to connect with her vendors product and technology folks. They still exist, even when your product is an API.
This is no less than a nightmare because youre forced into a situation where you have to be everything to everyone customers, sales, tech support, client services, customer success, executives, etc. To set the stage, the following graphic illustrates the way weve facilitated our training courses since day one.
This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. If you have a disgruntled shopper , the best course of action is to minimize any further frustrations. Maintain momentum by bridging your tech stacks.
Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I wanted to learn how to leverage AI strategically from a product managers perspective rather than from a deep technical standpoint. Learn more at Empathy &AI.
Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. For example, if you’re looking for a product marketing role, your H1 headline might be something like “ Making Technical Products Easier to Market, Sell & Buy.”
But despite doing this, garnering glowing press reviews, and growing to over 100,000 users, we still ultimately failed to find PMF because we were never able to find a viable business model for our product. With this course, we hope to offer an actionable alternative that increases your odds of finding product/market fit on your next venture.
To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.
Consequently, a platform should have its own product strategy and roadmap , KPIs , product backlog , and well-designed software architecture that leverages the right technologies. Ensure that the Platform is User-Led, Not Technology-Driven. Treat the Platform as a Product.
Like many aspects of continuous discovery, there’s no single right way to build your tech stack. Although I wouldn’t claim that every team interacts with customers on a weekly basis, over the course of a year, each product squad would generally be involved in at least a couple dozen customer sessions,” says Rebecca. Tweet This.
Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. Learn More.
I have been learning about the potential to help others along the path to progress without spending hours doing their duediligence personally; by focussing on being an advisor it is possible to guide others to make better decisions for themselves. Is it arrogant to think we have the ability to do that? About Mark Jones.
For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. To get a taste of the course, check out his free 30-minute lightning lesson, “ Build Your Personal PM AI Copilot ,” scheduled for November 22.
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now This post will transform how you build products, come up with new ideas, and operate as a PM. Colin Matthews was a longtime PM and now teaches my favorite AI prototyping course: AI Prototyping for Product Managers.
Here are key criteria to consider: Strategic fit with company objectives Sales potential and market size Competitive landscape User experience and customer value Technical feasibility and complexity Financial metrics (e.g., Let’s break down these approaches and look at their pros and cons.
As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer.
According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now Last week’s guest post about tactics for becoming a “super IC” is on track to being my most popular post of all time, so I’m thrilled to bring you a follow-up that’s designed specifically for managers.
Subscribe now For more: Lenny and Friends Summit | Hire your next product leader | Top Maven courses | Lennybot | Podcast | Swag I’m thrilled to share part two of the Lenny’s Newsletter Compensation survey results. Even among the big tech companies, levels don’t necessarily map one-to-one.
You will encounter numerous escalation, blocker, and air cover situations throughout the course of working on projects in product management, especially when a manager is accountable for the end result and the direct report is doing much of the heavy lifting and nitty-gritty work. Obtaining extension on stakeholder requests.
Because when we don’t ground our roadmaps in the fundamentals, things can quickly go off course. Instead of accepting the limitations of battery technology and electric powertrain systems, Tesla rethought the components focusing on physics — looking at things like the specific energy density of batteries and efficiency of electric motors.
1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. My Strategy Stack , shown in Figure 6, explains the connections between the product strategy and the business, product portfolio, and technology strategies.
This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate. Therefore, limit the number of KPIs you use.
In the OEDK, students have access to high-tech equipment, but they won’t always have the OEDK available to them. At the OEDK he co-developed the engineering design curriculum, including the flagship first-year engineering design course and the Prototyping and Fabrication course.
Jaime DeLanghe’s secrets to bring cross-functional teams together for optimal performance Before my career in tech, I worked in food service. Restaurants showed me the ropes of what it takes for cross-functional teams to succeed, and I still draw on the same strategies as a product manager in tech.
So, I’ll start with this: a little while ago, I was having a difficult video call with my tech lead. But rather than pressing for answers, my tech lead simply sat back in his chair and shrugged. “Ah, Guest Post by: Stef Orzech (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Alex Berman]. I furrow my brow incredulously.
New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.
The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject.
In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Quote of the Episode.
To answer this question, they employed a technology called supervised fine-tuning. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy. The speed and efficiency of AI analysis makes it a highly agile tool for course correction.
Over the course of the past year, the customer support landscape has changed for good. And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack.
As a UX recruiter and team manager, I will reviewing a Google Course case study from Kevin, a self-taught UX designer based in Illinois. He studied Creative Technologies, which is an interdisciplinary major that covers several topics such as motion graphics, interactivity, and web design. Let’s get into it.
These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc.
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