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Announcing Intercom’s new AI features

Intercom, Inc.

Robin Salimans, CTO at Luna “I say this about every new Intercom feature, but this time, I’m telling the truth – this could be my favorite! Great stuff!” As a manager, being able to instantly summarize a conversation between my team and the customer is amazing.

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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. The company needs a high percentage of this metric to stay competitive.

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Why Wistia Turned its Company into a Mountain-Climbing Team

Amplitude

Our marketing team, for instance, could be left unprepared for a product launch because they didn’t know exactly when the product would be ready. It was hard to tell what was going on company-wide at any given moment because we didn’t have a unified system for scoping projects.

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How to build AI into product development

Modus Create

It is not an understatement to say that the success of a new digital product launch is largely determined during the product development process. With the introduction of AI into this process, it is more critical than ever for businesses to stay on top of the latest product trends to compete.

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Expert Spotlight: Christopher Miller – Creating Balance Between Risk Aversion And Innovation

Arkenea

What are the key skills and qualities you believe are essential for a successful CTO in the healthcare tech sector? Healthcare CTOs need to be willing to be restrained by their CISO – which can be difficult. But we do it within confined scenarios for which we don’t put patients at risk.

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My top essays/tweetstorms in 2019 on product/market fit, investing, KPIs, YouTubers, and more

Andrew Chen

The first office. The product launch. My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. We think we’ll spend years on this. This is the one. We tell that to ourselves, investors, and friends. We celebrate all the milestones we’re supposed to. First check in.

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The Number One Thing Product Managers Want This Year

ProductPlan

Products launch, marketing campaigns unfurl, and execs stroll onto stage, announcing the next big thing. Yet behind the scenes, things are often much different… as nearly 1,000 product professionals in a single survey have indicated. Fixing this is what 15% of what product managers want this year for 2020.